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Fighting startpage-du.dll.dr for a month now


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#16
don77

don77

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Lets see if RAV show us anything
Please disable your current AV
Click Here and run RAV online scan, Copy and paste back the log into this thread when it has finished,
Be sure and enable your AV when done with the above
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#17
anne5440

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After about 5 hrs here is the log from the RAV AntiVirus. I forgot to disconnect the external hard drive before starting, so that got scanned too.

Scan started at 4/10/2005 9:22:46 PM

Scanning memory...

Scanned
============================
Objects: 191447
Directories: 7650
Archives: 13554
Size(Kb): 1708708
Infected files: 0

Found
============================
Viruses found: 0
Suspicious files: 0
Disinfected files: 0
Mail files: 2249



See you later today. Anne
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#18
anne5440

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;) Here is a fresh log for this morning. I sent the scan log last night. Let me know if I should do any more. These things keep reporting clean. Could McAfee just be catching things before the infect? Or is the something hooked deep inside windows? Once this is solved I not only want to research your site about wi fi info but also think I will look into these start up and shut down problems that seem to be getting even worse. My daughter is bringing her son to stay with us this weekend. I will have her bring me the XP disc that still has keys we can buy in case i deside to reformat. I have never done that and don't want to if I can fix things without much more headache. ;)

I do thank you for sticking with me on this. :tazz:


Logfile of HijackThis v1.99.1
Scan saved at 11:06:23 AM, on 4/11/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\LOGITECH\IMAGESTUDIO\LOGITRAY.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.3000.1001\EN-US\MSNAPPAU.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0A\WAOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0A\SHELLMON.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOLTPSPD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\MXOSTRAY.EXE
G:\E MY DOWNLOADS\SPYWARE CLEANERS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://groups.msn.com/mygroups
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [CPQINKAGENT] C:\WINDOWS\SYSTEM\cpqinkag.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\McAgent.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WEBSHOTSTRAY.EXE
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presar...&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O12 - Plugin for .dtw: C:\PROGRA~1\INTERN~1\PLUGINS\npdtw32.dll
O12 - Plugin for .dwl: C:\PROGRA~1\INTERN~1\PLUGINS\npswlc32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .rmf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\NPBeatSP.dll
O12 - Plugin for .mid: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npaudio.dll
O12 - Plugin for .wmv: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://cs6.chat.yaho...v43/yacscom.cab
O16 - DPF: {AAD68411-5B98-11D3-9B52-00001C0007B3} (EonX 3.0.0) - http://www.realityob.../3_0_2/eonx.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcaf...ed/MGBrwFld.cab
O16 - DPF: {DA28C54E-D95C-11D3-9A01-005004677EF4} (McAfee.com Component Download Manager Class) - http://download.mcaf...c/CDM/McCDM.cab
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://aft.ancestry....yFamilyTree.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.25.15...tiveXImgCtl.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2000i\AcPreview.ocx
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {918753F1-34D2-46EE-9D53-2722D1FE4BCC} (MyCorkboard Class) - http://www.mycorkboa...bsiteHelper.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.co...ty4PatcherX.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
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#19
don77

don77

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At this point I would have to say McAfee is doing its job,,,

Check Windows updates and make sure they are current there was a fix recently for shut down issues,

You have some items you may want to disable from start up might help in booting up quicker,

Again your log appears to be clean.



I do thank you for sticking with me on this


My pleasure :tazz:
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#20
anne5440

anne5440

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Thank you very much for you help. I am getting my new dvr set up on dish this morning so have been slow. I will do some research to figure out which things I can take out of start up. I will also study to see if I can figure out why it doesn't shut down right most of the time. I am so glad my DH's friend sent me to this site for help. I know this is going to be a good resource for me.

Thankyou again for all your hard work! Anne
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#21
don77

don77

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Your very welcome Anne
Here is a good site for helping you to see what you do or don't need Start up Problems

Good luck to you,

I will leave this topic open for a few days just in case you have any further problems,


Don
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