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Nero Causing VISTA upgrade problem


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#1
goldeneye

goldeneye

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Hi there,

I am trying to upgrade from Vista Business to Ultimate. I put in my product key & then it checks for compatibiliy issues, I get the following result -

You must make the following changes before installing Windows
Close Windows installation, go to Programs, and uninstall the following programs:
Nero - Burning Rom
The compatibility report will be saved to the current Windows desktop.

I downloaded a trial version of Nero 7 but have uninstalled it and there is no trace of it in 'Add/Remove programs' or 'Program and Features' as it is now known in Vista. I have also run a good registry cleaner which found quite alot of problems related to NERO remains in the registry, but after I cleaned these I still got the same problem when trying to upgrade. HOW can I rid of NERO once and for all........

Thanks any advice

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#2
Retired Tech

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See if the Nero clean tool helps

http://www.nero.com/...Clean_Tool.html

Nero 7 Reloaded is certified for Windows Vista

* Certification applies to Nero Burning ROM and Nero Express.

http://www.nero.com/...g/Products.html
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#3
goldeneye

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Brilliant that worked perfectly, but now It gets stuck at 0% at the start of the upgrade and then I get an error message saying something like 'Ensure the install files are available and then restart installation'. I will find out the exact message tomorrow.......How annoying after that bit of success. Its never easy is it!!! :whistling:
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