Hello all, hope you are having a nice night.
I am trying to repair a PC for a friend, I thought it would be a simple thing but I have never run into this before:
Reasons for trying a repair:
Windows won't start normally, gets to curser and halts (black background, need hard reboot)
Windows won't start into safemode either, same thing curser comes up and windows halts (black background, need hard reboot)
Going to another restore point doesn't help
So I tried to do a Windows XP repair / in place upgrade (reinstall)
But the system halts on some Fatal errors right at the very beginning of the setup after the system files are copied over and the system reboots for the first them and starts the actual installation with a GUI.
The errors are unsigned drivers... ie:
Error setup detected that the system file named [c:\windows\system32\ogl32.dll] is not signed properly by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.
(Was thinking of using the SFC utility sfc.ex to check the dlls.... but I cannot since I can't get into windows in any form)
Full unsigned .dll list contained in the setup err.log are:
[c:\windows\system32\ogl32.dll]
[c:\windows\system32\rpcrt4.dll]
[c:\windows\system32\rpcss.dll]
Followed by some warnings:
Warning setup was unable to start service tabsrv because of the following error: OpenService(tabsrv) returned error 1060(424)
Error Installation failed E:\I386\asms Error message: Incorrect function
Fatal Error: One of the components that Windows needs to continue setup could not be installed. Incorrect function
Error: installation failed E:\I386\asms Error message: Incorrect function
And keeps repeating these 2 errors over about 4 times each. (Incorrect function and one of the components, tabsrv only appears once)
I am not sure what I should do, perhaps replace the offending dlls using the recovery console with dll's off of the disk?
The computer is a Compaq Presario SR1123WM, with Windows XP Home on it. I am using a Windows XP Home OEM Disk, the comptuer also has the Compaq OEM Recovery disk on a hidden partition to use, but I am afraid it will just wipe out the entire hard drive via Format, I want to retain the user data and settings.
Thanks for your help, have a nice night.
Edited by G226, 30 May 2007 - 10:13 PM.