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Sound problem


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#1
neilc

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Help!!
Had this problem for ages now. When playing games (usually ones that require higher system specs) after a short time the sound will cut out and it is incredible frustrating!
I have been told that this could be a problem with the the follwoing areas:
AC97 audio drivers (now updated - same problem)
cd-rw (rom) too slow (how do i know?)
memory/ram problems?

To be honest, i am a new to troubleshooting and don't know where to start - please help!
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#2
admin

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Welcome to Geeks to Go neilc! <_<

Do you have the latest DirectX drivers installed?
http://www.microsoft...ads/default.htm

Also, be sure you have all the latest drivers for your motherboard installed.
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#3
neilc

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Many thanks for your suggestions. I have updated the drivers for my motherboard, and i already had Direct X v9.0 but i am still experiencing the same problem...
Any other ideas please?
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#4
admin

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Have you run a spyware scan? Either there's a program running in the background that's interfering, or you have a hardware (i.e. motherboard) problem.
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#5
neilc

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Yes i have run Spybot and Adaware. Some spyware was found and deleted, however this has had no positive effect on my sound problem.
Would i be able to install a pci sound card and disable the onboard sound from the Bios - or if the motherboard is faulty how can i confirm this?

Many Thanks for your help and suggestions thus far...
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#6
neilc

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Also, (sorry), how can i determine which running processes (in Task Manager) are needed and which are not? I do seem to have an awful lot of processes running in the background as soon as XP starts, or is this normal?

Thanks
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#7
admin

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Would i be able to install a pci sound card and disable the onboard sound from the Bios

Yes.

or if the motherboard is faulty how can i confirm this

Can't really test, just have to eliminate all other possibilties.

how can i determine which running processes (in Task Manager) are needed and which are not?

Post a Hijack This log and we'll take a look at it. <_<
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#8
neilc

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Thanks again,
Here is my Hijack This Log:-

Logfile of HijackThis v1.97.7
Scan saved at 17:51:17, on 29/05/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trust\Ami Mouse 300 Wireless Dual Scroll\Amoumain.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LeechGet 2003\LeechGet.exe
C:\Documents and Settings\NeilN\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.virgin.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
O2 - BHO: (no name) - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TrustInstaller] D:\Setup.exe
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - Startup: MemTurbo.lnk = C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
O4 - Global Startup: MemTurbo.lnk = C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2003\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2003\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2003\\Parser.html
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\onspeed.exe/250
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\onspeed.exe/227
O10 - Unknown file in Winsock LSP: c:\progra~1\onspeed\sliplsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\onspeed\sliplsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\onspeed\sliplsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\onspeed\sliplsp.dll
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net/
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {ED6D016A-12F8-4871-BEDC-CE13AAAB4F0B} (DD_v4_Member.DDv4) - http://www.drivershq...D_v4_Member.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3458345-F3B3-4892-A501-E7DD432E632D}: NameServer = 194.168.4.100 194.168.8.100
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