[totallyspecced]

Got a friend that's having an update problem with windows update service. He says that when he goes into his control panel to change the automatic update settings on his computer, everything is greyed out and he isn't able to change the settings at all.

I think that the user is running administrative privileges because he was able to re-install his windows installer, but about that I have no idea what could be blocking him from changing his automatic update settings. He's running Windows XP with Service Pack 2

Any ideas?

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hi totallyspecced..welcome to gtg. lets see if 1 or both of these sub keys are missing. click start,run and type regedit .HKEY_LOCAL_MACHINE\SYSTEM\CURRENTControlSet\Services\wuauserv. then HKEY_LOCAL_MACHINE\SYSTEM\CURRENTControlSet\Enum\Root\Legacy_WUAUSERV im going to assume that at least 1 subkey is missing and continue. click start,run and type C:\windows on the tools menu click folder options, then view.in the advanced settings list click show hidden files and folders under hidden files and folders.apply and ok your way out. double click the inf folder right click au and then click install. click browse locate the C:\windows\ServicePackFiles\i386 folder. click ok to copy the files close it out restart your computer that should do it..

[krmooo]

hi totallyspecced..welcome to gtg. lets see if 1 or both of these sub keys are missing. click start,run and type regedit .HKEY_LOCAL_MACHINE\SYSTEM\CURRENTControlSet\Services\wuauserv. then HKEY_LOCAL_MACHINE\SYSTEM\CURRENTControlSet\Enum\Root\Legacy_WUAUSERV im going to assume that at least 1 subkey is missing and continue. click start,run and type C:\windows on the tools menu click folder options, then view.in the advanced settings list click show hidden files and folders under hidden files and folders.apply and ok your way out. double click the inf folder right click au and then click install. click browse locate the C:\windows\ServicePackFiles\i386 folder. click ok to copy the files close it out restart your computer that should do it..

[totallyspecced]

Thanks a ton

Edited by totallyspecced, 01 June 2007 - 07:46 AM.