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Accidently deleted SoundMAX-now soundless and embarressed.

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The other day I shook hands with a delightfull young chap named OuterInfon needless to say I've spent the last few hours downloading countless "anti" everythings to scrub the lil'[bleep] out. I was checking Add and Remove Programs for anything unfamiliar, when I saw SoundMax, I couldn't remember if I had seen that before or not-but I decided not to take chances and uninstalled it.

After that, I wondered why my sound wasn't working, and the icon from my desktop was missing. I checked the applet, and realized what I did.
And for the life of me, I can't find any downloads anywhere...
Please, feel free to insult my lack of common sense and memory.
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Assuming you have not disabled "system restore", you could use that to roll back your PC to a date when it was working ok -- that should restore your sound. Try that first and if no joy you'll then need to download and run "belarc advisor" and post the system info to us so we can see what motherboard it has. From that we can track down the correct driver. Belarc Advisor is here: http://www.belarc.co...e_download.html
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Restored twice-no dice. I never restored before...not quite what I imagined...
Here is the information from Belarc, and url for easier reading:

C:\Program Files\Belarc\Advisor\System\tmp\(Mugwort).html

System Security Status CIS Benchmark Score

3.13 of 10 (details...)

Virus Protection

Realtime File Scanning is off

Microsoft Security Updates



Computer Profile Summary
Computer Name: Mugwort (in WORKGROUP)
Profile Date: Sunday, June 03, 2007 4:53:00 PM
Advisor Version: 7.2r
Windows Logon: Administrator

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4600i
System Service Tag: 5GDV351 (support for this PC)
Chassis Serial Number: 5GDV351
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corp. 0F4491
Serial Number: ..CN481113BG01GP.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A10 05/17/2004
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
52.12 Gigabytes Hard Drive Free Space

3.5" format removeable media [Floppy drive]

WDC WD800JB-00JJC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAM9N093498, rev 05.01C05, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 31.38 GB free
d: (NTFS on drive 0) 40.01 GB 20.73 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/3/2007 4:48:26 PM (admin)
local system accounts
Guest never
HelpAssistant never
IUSR_MUGWORT 6/3/2007 4:50:06 PM
IWAM_MUGWORT 6/3/2007 4:51:58 PM
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel® 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel® 82865G Graphics Controller [Display adapter]
DELL E773c [Monitor] (15.7"vis, s/n 6418044906N4, April 2004)
Bus Adapters Multimedia
Intel® 82801EB USB Universal Host Controller - 24D2
Intel® 82801EB USB Universal Host Controller - 24D4
Intel® 82801EB USB Universal Host Controller - 24D7
Intel® 82801EB USB Universal Host Controller - 24DE
Intel® 82801EB USB2 Enhanced Host Controller - 24DD Sound Blaster 16 or AWE32 or compatible (WDM)
Communications Other Devices

Cisco Systems VPN Adapter
Intel® PRO/100 VE Network Connection
primary Auto IP Address: / 22
Dhcp Server:
Physical Address: 00:0C:F1:F9:B4:1B

Networking Dns Servers:
Intel® Graphics Chipset (KCH) Driver
Intel® Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.27
Scan Engine Version 5100
Virus Definitions Version 5044
Last Disk Scan on Friday, June 01, 2007 2:45:38 PM
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/08/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Windows Media Player 6.4
KB925398_WMP64 (details...)
KB925398_WMP64 on 1/29/2007 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
KB917734_WMP9 on 1/29/2007 (details...)
Windows Media Player
KB911564 on 1/29/2007 (details...)
Windows XP
KB923689 (details...)
KB923689 on 1/29/2007 (details...)
KB928090-IE7 on 2/15/2007 (details...)
KB929969 on 1/29/2007 (details...)
KB931768-IE7 on 5/10/2007 (details...)
KB873339 on 1/29/2007 (details...)
KB885835 on 1/29/2007 (details...)
KB885836 on 1/29/2007 (details...)
KB886185 on 1/29/2007 (details...)
KB887472 on 1/29/2007 (details...)
KB888302 on 1/29/2007 (details...)
KB890859 on 1/29/2007 (details...)
KB891781 on 1/29/2007 (details...)
KB893756 on 1/29/2007 (details...)
KB893803V2 on 1/29/2007 (details...)
KB894391 on 1/29/2007 (details...)
KB896358 on 1/29/2007 (details...)
KB896423 on 1/29/2007 (details...)
KB896424 on 1/29/2007 (details...)
KB896428 on 1/29/2007 (details...)
KB898461 on 1/29/2007 (details...)
KB899587 on 1/29/2007 (details...)
KB899591 on 1/29/2007 (details...)
KB900485 on 1/29/2007 (details...)
KB900725 on 1/29/2007 (details...)
KB901017 on 1/29/2007 (details...)
KB901214 on 1/29/2007 (details...)
KB902400 on 1/29/2007 (details...)
KB904706 on 1/29/2007 (details...)
KB904942 on 1/29/2007 (details...)
KB905414 on 1/29/2007 (details...)
KB905749 on 1/29/2007 (details...)
KB908519 on 1/29/2007 (details...)
KB908531 on 1/29/2007 (details...)
KB910437 on 1/29/2007 (details...)
KB911280 on 1/29/2007 (details...)
KB911562 on 1/29/2007 (details...)
KB911927 on 1/29/2007 (details...)
KB912919 on 1/29/2007 (details...)
KB913580 on 1/29/2007 (details...)
Windows XP
SP3 (continued)
KB914388 on 1/29/2007 (details...)
KB914389 on 1/29/2007 (details...)
KB914440 on 1/29/2007 (details...) Reinstall!
KB915865 on 1/29/2007 (details...)
KB916595 on 1/29/2007 (details...)
KB917344 on 1/29/2007 (details...)
KB917422 on 1/29/2007 (details...)
KB917537 on 1/29/2007 (details...)
KB917953 on 1/29/2007 (details...)
KB918118 on 2/15/2007 (details...)
KB918439 on 1/29/2007 (details...)
KB919007 on 1/29/2007 (details...)
KB920213 on 1/29/2007 (details...)
KB920670 on 1/29/2007 (details...)
KB920683 on 1/29/2007 (details...)
KB920685 on 1/29/2007 (details...)
KB920872 on 1/29/2007 (details...)
KB921398 on 1/29/2007 (details...)
KB922582 on 1/29/2007 (details...)
KB922616 on 1/29/2007 (details...)
KB922819 on 1/29/2007 (details...)
KB923191 on 1/29/2007 (details...)
KB923414 on 1/29/2007 (details...)
KB923694 on 1/29/2007 (details...)
KB923980 on 1/29/2007 (details...)
KB924191 on 1/29/2007 (details...)
KB924270 on 1/29/2007 (details...)
KB924496 on 1/29/2007 (details...)
KB924667 on 2/15/2007 (details...)
KB925454 on 1/29/2007 (details...)
KB925902 on 4/4/2007 (details...)
KB926255 on 1/29/2007 (details...)
KB926436 on 2/15/2007 (details...)
KB927779 on 2/15/2007 (details...)
KB927802 on 2/15/2007 (details...)
KB927891 on 5/24/2007 (details...)
KB928255 on 2/15/2007 (details...)
KB928843 on 2/15/2007 (details...)
KB929338 on 3/16/2007 (details...)
KB929969 on 1/29/2007 (details...)
KB930178 on 4/11/2007 (details...)
KB930916 on 5/10/2007 (details...)
KB931261 on 4/11/2007 (details...)
KB931784 on 4/11/2007 (details...)
KB931836 on 2/15/2007 (details...)
KB932168 on 4/11/2007 (details...)
IDNMITIGATIONAPIS on 1/29/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 1/29/2007 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 05/08/2007 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Adobe Systems - Adobe Photoshop 7.0 1045-1209-6738-4668-7696-2783
Belarc - Advisor eaa74584
Microsoft - Internet Explorer 84876-600-4875693-22425
Microsoft - Office FrontPage 2003 72079-640-3997095-55306 (Key: BP24B-GCP66-3HVVG-2TG39-DK4DY)
Microsoft - Office Professional Edition 2003 73931-640-0289054-57493 (Key: GHM2K-2GPGF-H36FM-VRVKP-TKG7M)
Microsoft - WebFldrs XP 12345-111-1111111-60473
Microsoft - Windows XP Professional 76487-009-4875693-22425 (Key: QXX6B-3D7JP-T3MX7-Y7B9T-842W3)
Sonic Solutions - Sonic DLA CBM36R95DVN4UXFJY
Sonic Solutions - Sonic RecordNow! C5HL2KVAEPDSS4JGR

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version *
Adobe ImageReady ™ 7.0 Version 7.0 *
Adobe Photoshop Version 7.0 *
Adobe Reader Synchronizer Version 8, 0, 0, 0 *
Adobe Reader Version *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
Aelitis - Azureus Version *
AOL Service Libraries Version *
Apple Inc. - iTunes Version *
Apple Inc. - QuickTime QuickTime 7.1.6 *
Apple Software Update Version *
Belarc, Inc. - Advisor Version 7.2r *
BrowserApp Application Version 1, 0, 0, 1 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Cisco Systems VPN Client Version *
Dell Inc. - Driver Reset Version 1.0 *
Electronic Arts - EasyInfo 2 Version 2,0,2,5 *
Electronic Arts Inc. - EA Uninstall Version *
Electronic Arts, Inc. - EReg Version 1, 0, 0, 58 *
Google Desktop Search *
Google Inc. - Picasa Version 2.1.0 *
InterActual Technologies, Inc. - iPlayer Version *
InterActual Technologies, Inc. - ITIUninstaller Version *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Package Installer Version *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Version *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Version *
McAfee Inc. - VirusScan *
McAfee SecurityCenter Update Manager Version 6, 0, 0, 0 *
McAfee SecurityCenter Version 6, 0, 0, 0 * McAfee VirusScan Version 10, 0, 0, 0 *
Microsoft ® Windows Script Host Version *
Microsoft Application Error Reporting Version 11.0.5515 *
Microsoft Clip Organizer Version 11.0.5510 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16441 *
Microsoft Corporation - Internet Information Services Version 5.1.2600.2180 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.5614 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5531 *
Microsoft Office Outlook Version 11.0.5510 *
Microsoft Office Picture Manager Version 11.0.5510 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft® Windows Media Player Version *
MskSoftStudy Corp. - Anti-Virus Project (AVP) spyware removal module Version 1, 0, 0, 1 *
RealVNC Ltd. - VNC Server Free Edition Version 4.1.2 *
RealVNC Ltd. - VNC Viewer Free Edition Version 4.1.2 *
RecordNow Version 7.0.0 *
Search your own computer *
SuperAdBlocker.com - BootSafe Application Version 1, 0, 0, 1002 *
SUPERAntiSpyware Version 3, 8, 0, 1002 *
TuneUp Utilities Version *
VideoLAN Team - VLC media player Version *
ypwfkzup.exe *


* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-6, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

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All that wasn't really necessary. Just go to the Dell website, to Drivers and Downloads, put your Service Tag number in, look for the Soundmax drivers and run the installer. You may want to put the Driver and Download page for your service tag # into favorites.
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What if I don't know my service tag?

edit: nevermind, thank you SOOO much!

Edited by Mitsko, 03 June 2007 - 03:58 PM.

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