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Media Disconnected message - how do i fix


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#1
skyler88

skyler88

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Hi
I hope someone can help me.
My cd drive is not reading any discs. It was working fine yesterday and then just stopped last night.
When I do ipconfig it says "Media Disconnected" and when i try ipconfig /renew it says "unable to contact your DHCP server".
I am able to connect to the internet no problem.

Can anyone advise me how to 're-connect' my media.

CJ
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#2
Capn' Crunch

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Hi skyler,

Um I'm not sure what your cd drive would have to do with your nic card lol.

Is there 2 problems. One with your NIC and one with your CD-Rom?
Can you clarify this a bit.

If this is about the CD-Rom it would be better in the Hardware section.
All though I might be able to help abit.
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#3
skyler88

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Sorry
I don't know what NIC means!
The problem is with the CD Drive. It doesn't read anything and when I do 'ipconfig' is says media disconnected and it cannot renew ip address becuase it cannot connect to the DHCP Server.

My internet connection is working fine

CJ
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#4
Capn' Crunch

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Sorry you were confusing me a bit here.
NIC stands for network interface card or where you plug your internet connection into.

Anyways, ipconfig has nothing to do with your CD-ROM.

But for the drive problems, can you give some more info.

What happens when you put a CD in?
Any lights show up?
Does drive attempt to read?
Any sounds?
What error messages do you get?

Also go to device manager and check if it's showing up there and doesnt have any ! or other marks on it.

You can find device manager in the control panel under system.

Also stating your OS and what type or model your CD-ROM is would be helpful.
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#5
The one

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lol not to be funny or take the mic but honestly why would u type ipconfig when the problem is with ur cd rom drive, since ipconfig is to do with network etc and the other is to do with a local media device, anyway what i would do if i was u is go to the bios and set it to boot from cd rom then insert a bootable cd rom such as winxp cd and then try and boot off that if it wont boot then u will know the rom drive has had it.

james
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#6
skyler88

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Thanks for all relplies.

I was told to run ipconfig by the 'suport team' for my computer.

It's basically dead and I'm sending it back

Thanks anyway

CeeJ
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