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I.E.7 browser won't load home page


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#1
Yeoman

Yeoman

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For some reason my I.E.7 browser wont load the home page I have set up (Google) instead when I open IE it loads a dark blue page with the following in the address line and tab:

http://runonce.msn.com/runonce2.aspx

I have checked that google is set in my internet options home page, and have retyped it for good measure, but it always loads this page.

Can anyone help please?
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#2
wannabe1

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Hi Yeoman...

It sounds like IE7 was installed with the AntiVirus and a firewall running. This often happens if IE7 is installed as an Automatic Update. In any case, try uninstalling IE7 from "Add or Remove Programs", reboot a couple of times, download IE7 again, and install it with your AV and Firewall disabled or turned off. Disconnect from the internet while doing the install.

Once the install completes, turn your AV and Firewall back on and reconnect to the internet. Reboot and open IE7. It should briefly show a blue screen and then move to an MSN page. On a few machines, it will bring up a configuration page...just agree to everything. Then you should be able to set your start page with one of your choosing.

wannabe1
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#3
Yeoman

Yeoman

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Thanks for the advice Wannabe1. Prior to your reply I rang Microsoft, and they sent me some software to run which fixed a corrupt file in my registry. I think it was called "Norunonce" Anyway for the record, it was my fault, as when trying to fix something else I restored my IE browser to factory settings. This corrupted the homepage machinery. But thanks anyway, I'm sure your instructions would have fixed it too.

Always impressed with the service, keep it up!

Regards
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