[scottportraits]

June 8, 2007

Hi Again,

I have an external hard drive (a 250 GB internal inside an external casing) connected to PC via USB port. It is a storage library.

After installing an old pre-XP USB driver for an old digital camera -- this is the only thing I did out of the ordinary -- I find I cannot access my external drive files without bumping into an error message: Oxc0000094.

Would like to be able to access material on this drive as needed. Did a CheckDisk on reboot.....and it gets to 98% of the data verification step (4 of 5), then sticks for hours. Manually shut down and reboot, tried it again - same result : stuck at 98%.

I uninstalled the USB driver (an old app) and searched the camera mfg'r's web site for updates - there were none.

Haven't yet tried a system restore....would like to avoid it if possible....that never seemed to work for me. Wonder what other ways to make that drive and it's contents accessible again without a shut-down by explorer.exe for Oxc0000094 error.

Thanks in Advance - you always have the answers!!

-scottportraits

[vally]

Try and reinstall the usb driver of the motherboard.
From my experiance after installing an older usb driver it changes some drivers in the system/regestry that makes it compatable to older devices. But this is not the ideal driver. The original one was installed when the computer was setup.
Tell us if it worked.

[scottportraits]

July 6

Hello Vally,

I got a new hard drive case-enclosure gadget for the 250 GB storage library I was telling you about. Unlike the cheaper previous enclosure gadget I am having trouble getting my XP OS to recognize the driver for this new 'USB Device'. Actually, the new found hardware wizard detects it when I turn it on, but I get an error message that the software (driver) may not be properly installed.

I see it recognized as the yellow 'USB Device' in the Device Manager, and it has a yellow exclamation point and question mark icon next to the text 'USB Device'.

Under 'Device Properties' it says : Status: This device is not configured correctly (Code 1). There is a reinstall button which opens the same hardware installation wizard you see whenever you go to Control Panel > Add Hardware . The wizard searches for the device, then says it failed to find the software....

I tried to uninstall and re-install the driver, but it wouldn't work; get the same messages. The PC recognizes the external HD, because it ding-dong's when I turn it on and off. The CD that came with it has no 'Driver' file except for Windows 98 SE.

It is supposed to be Plug-and-Play for XP....that is, XP is supposed to have the drivers for USB plug-and-play devices, right ?? Where are these files, under C:/WINDOWS/System ??? Didn't find 'em there. Hhhhmmmmmmmm....

How would you go about reinstalling the driver for the entire motherboard ? Seems a little drastic, isn't there another solution ??

Thanks,

- Scottportraits