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Windows Media Player closes when I open files!

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city girl

city girl

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I'm really at a loss on what to do here, I had (not sure what version) Windows Media Player and it opened up just fine and appeared to work, but as soon as I clicked or tried to play a video file, it said something like:

"Windows Media Player has encountered a problem and needs to close."

This morning I thought I'd download WMP 11 to see if that worked, but I've found that I have the exact same problem... so I'm really stuck!

Additional Details

Now, it's not just 'one' particular video file that isn't working, it's ALL of my files which usually work perfectly, and yes, I do have a codec installed (specifically - K Lite Codec Pack) . Could it be a virus effecting my media players (I say players because I've found that Google Video and Media Player Classic aren't working either)?

Can someone please help me out, I really need to get it working again!

Thank you!
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places like google video and youtube use flash. Try updating to the latest version of flash player is worth a try.


I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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