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thumb drive

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    New Member

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turn on computer,connect thumb drive. works perfectly.remove thumb drive,reinstall ,computer does not read. go to device mgr,usb cntrls,usb mass storage device is yellow.click trblshoot and get: cannot load device driver for this hardware. previous instance of this driver is still in memory, code 38.If i restart computer thumb drive works till reinstalled.works perfect on other computers. Completly stumped. mrvince
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    Tech Staff

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Download this tool and run it, see what it says. It might be a dodgy stick, or it could be on its way out, or it could be a problem with Windows. How old is the stick? What brand is it? Have you tried using different USB ports, like one on the back of the computer (if it's a desktop)?
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