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thumb drive

Started by mrvince , Jun 10 2007 01:55 PM

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#1
mrvince

Posted 10 June 2007 - 01:55 PM

New Member

Member
7 posts

turn on computer,connect thumb drive. works perfectly.remove thumb drive,reinstall ,computer does not read. go to device mgr,usb cntrls,usb mass storage device is yellow.click trblshoot and get: cannot load device driver for this hardware. previous instance of this driver is still in memory, code 38.If i restart computer thumb drive works till reinstalled.works perfect on other computers. Completly stumped. mrvince

#2
Troy

Posted 10 June 2007 - 07:24 PM

Tech Staff

Technician
8,841 posts

Download this tool and run it, see what it says. It might be a dodgy stick, or it could be on its way out, or it could be a problem with Windows. How old is the stick? What brand is it? Have you tried using different USB ports, like one on the back of the computer (if it's a desktop)?