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Can't Open Security Center


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#1
RockStarNeil

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Hi, I have searched the threads and have found similar topics about this but none of them are exactly like mine.

My system: Windows XP SP2

When I open my Control Panel and double click on the Security Center, I get a RUNDLL error message that says:

An exception occurred while trying to run "C:\windows\system32\shell32.dll,Control_RunDLL "C:\windows\system32\wscui.cpl",Security Center"

I already tried going to Start > Run> "eventvwr.msc" but there appears to be no log of this error in either the applications or the security section.

I really am not sure what to do here, can somebody help me out please?

Much Thanks,
Neil
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#2
krmooo

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in your administrative tools open the services, look for the security center service, make sure its started an set to automatic. if it is then ,we'll see if we can repair the corrupted registry file.

Edited by krmooo, 11 June 2007 - 03:15 AM.

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#3
krmooo

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when i typed the"C:\windows\system32\wscui.cpl",Security Center" in the data base from microsoft i was redirected to the lastest security updates for may 2007. you might want to get these lastest security patches if you havent already done so. make a note of the bulletin identifiers of all the patches downloaded. just in case they have to be reinstalled for whatever reason.
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#4
RockStarNeil

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Thanks for the quick responses, guys

I checked my security center service and it is set to automatic and I believe I am all up to date with my security center. So whats the next step?
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#5
krmooo

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have you tried using or making another account?to access this?
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#6
krmooo

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ok start run and then type cmd. hit enter after each line. CD\ Windows\System32 enter then type Dir *.cpl /a /b >C:\CPLs.txt open the cpl txt in notepad. be aware according to the service pack level, yours is sp2 i believe. theres a chance it might not be in this folder. if thats the case look in these 2 registry places. HKEY_LOCAL_MACHINE \ SOFTWARE\ MICROSOFT \ WINDOWS \ CURRENTVERSION \CONTROL PANEL \CPLS IF NOT THERE THEN USE THE HKEY_LOCAL USER \ hive with the above syntax. forgot :whistling: if its there delete it. we'll restore a new one :blink:

Edited by krmooo, 11 June 2007 - 04:57 PM.

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#7
RockStarNeil

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Sorry, I am a little confused with what you typed. :whistling:
I can't figure out where I am supposed to put spaces or enter the text. Could you please break that info down for me instead of having it as one big block?
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#8
krmooo

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http://windowsxp.mvp...centericons.htm <<< go here to down load the new icons
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#9
RockStarNeil

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Ok so I downloaded the application and did everything it told me to do, but I am still encountering the problem.
The application didn't seem to do much :whistling:
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#10
krmooo

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did you restart the computer?
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#11
krmooo

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i tried to make the commands as clear as i could guess it didnt work. where theres a space i put a space no quotation marks were needed when you get the command prompt its a black screen with C:\ documents and settings \ user name> enter the commands after the arrow
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#12
RockStarNeil

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Yes I tried restarting, that didn't help.

Ok, I followed your previous instructions.
I tried the Windows Command Prompt and the Windows Registry methods you described and this is what happened:

From the command prompt I opened up a list of .cpl files in my NotePad, but i'm not sure what to do with them?

From the Windows registry, I found the folder you were talking about (HKEY_LOCAL_MACHINE \ SOFTWARE\ MICROSOFT \ WINDOWS \ CURRENTVERSION \CONTROL PANEL \CPLS) but again, what am I looking for here? And what am I supposed to do?
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#13
krmooo

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lets try the easiest way. click start run and type system32\dllcache. see if the wscui.cpl is even in there, then go to the system32 folder if its there delete it.i failed to mention the system32 dll cache is a hidden file.in explorer go to tools> folder options> view, check to show hidden files and folders

Edited by krmooo, 13 June 2007 - 09:48 PM.

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#14
RockStarNeil

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When I went to start > run > system32\dllcache it says Windows cannot find it.

I found wscui.cpl in C:\WINDOWS\system32
Do I delete that? (There is no dllcache folder in system32)
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#15
krmooo

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did you go to tools, folder options, view, check the show hidden files and folders just see if the file is in there do not delete it from the dllcache folder. if its there and ONLY if its there.. then delete it from the system32 folder

Edited by krmooo, 13 June 2007 - 10:09 PM.

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