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This time, computer restarts by itself and more


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#1
nikki05

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For those who remember my old topic about the computer, I have taken it to the store and it has been fixed. The monitor was the problem. We got a new monitor and it works but when turning it off, it says "VGA Signal not found" and "DVI signal not found". That was no big deal until it started restarting by itself. The other day I was in the middle of doing work, and it all of a sudden went to a black screen that said "VGA signal not found", then restarted. I read through the posts today, and I went and unchecked automatically restart under the systems and recovery option. I also followed the instructions and found out that under command prompt it said :

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>sc query EVENT_SERVICE_EXIT_FAILED
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.


C:\Documents and Settings\Owner>

once again....I have no idea of what's going on. I was thinking about taking it in again, since the guy at Computech said it was the computer still, but I decided to see what you ladies and fellas had to say first. :whistling:

I forgot to mention this, but also the cord that comes plugged up to the monitor and the other side that has to be placed into the computer..were both missing the little things (prongs i believe). They both were missing like 2 of them.

Edited by nikki05, 11 June 2007 - 11:33 AM.

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#2
Retired Tech

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Prongs as in clips which secure them to the monitor and the PC?
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#3
nikki05

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Prongs as in clips which secure them to the monitor and the PC?



I'm sorry. In the booklet, they call them pins. The little tiny things inside the cord that connects the plug into the monitor and into the computer.
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#4
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Could you post the make and model of the monitor

Have you got another lead you can try

Video card errors and temperatures are about the two most likely causes of impromptu restarting, as yours is coupled with no VGA Signal, most probably the connecting of the monitor
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#5
nikki05

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Could you post the make and model of the monitor

Have you got another lead you can try

Video card errors and temperatures are about the two most likely causes of impromptu restarting, as yours is coupled with no VGA Signal, most probably the connecting of the monitor



It's the Acer, aL2002W, 20 " widescreen monitor. I've been told that I just needed to restore the computer.
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#6
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No VGA Signal is more likely the connection between the PC and the monitor
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#7
nikki05

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No VGA Signal is more likely the connection between the PC and the monitor



That's what I was thinking. Thank you. Do you think it's because of the missing pins inside the plugs? We were thinking about just taking that cord back up to the store and getting it replaced.
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#8
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That's what I would do
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