[Adebisi]

I have never had, in my life, an easier time RMA'ing a product.

Today was the first time I have ever had to RMA a kingston memory module.

I spent 3 minutes on hold.

Got a CSR who asked me what was wrong with it. After 15 seconds of telling her, she issued the RMA. No trying to talk me through a bunch of things I had already done. No questioning my intelligence, just a friendly thank you, here is your RMA, would you like to cross ship it? Yes please!

And they are paying for all my shipping both ways.

Very happy with Kingston at this moment. I have used their RAM for years without problem but always wondered if there RMA return policy was going to be honored or if I would get the run-around (ala Asus...)

So anyway, just wanted to share.

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I'm hoping I'm going to have the same experience as you, but right now it looks like I'm going to have to fight with OCz for my RMA.
James

[james_8970]

I'm hoping I'm going to have the same experience as you, but right now it looks like I'm going to have to fight with OCz for my RMA.
James

[Troy]

I'll keep that in mind next time I go memory shopping, Kingston are one of the more reputable brands of RAM out there, I believe...

EDIT: Thanks for sharing!

Edited by ruthandtroy, 18 June 2007 - 11:18 PM.

[james_8970]

Yes it is, them and OCZ. I think I might have a voltage problem, I'm hoping anyways. I wasn't saying OCz was bad they are just trouble shooting and I'm a little annoyed about this problem right now, not a fan of BSOD I must say.
James

Edited by james_8970, 19 June 2007 - 11:21 AM.

[Troy]

not a fan of BSOD

Really? Why not?

[james_8970]

Take one guess
James