Today was the first time I have ever had to RMA a kingston memory module.
I spent 3 minutes on hold.
Got a CSR who asked me what was wrong with it. After 15 seconds of telling her, she issued the RMA. No trying to talk me through a bunch of things I had already done. No questioning my intelligence, just a friendly thank you, here is your RMA, would you like to cross ship it? Yes please!
And they are paying for all my shipping both ways.
Very happy with Kingston at this moment. I have used their RAM for years without problem but always wondered if there RMA return policy was going to be honored or if I would get the run-around (ala Asus...)
So anyway, just wanted to share.