I have a problem and need some help please. My brother was surfing on the computer and got a Norton msg. of a virus he as found he clicked ok, the msg. repeated it self a couple of time and then pc restarded it self. When he did he keeps on doing that. I get a screen that sais that some problem has accured and windows had to shot him self down. Than I can choose from normal windows boot, safe mode safe mode prompt and safe mode network, last known config... I can also push the f8 button and get some more options I can choose but no metter what ik choose he keeps restarting. I tried to boot with my win XP pro cd the cd is bootable but for some reason I cant choose the recovery option the cd proceed imidiatly to the section where I have to choose what kind of partition I want to choose for installing win XP on and after that I have to format my PC quik or long NTFS format. But I can't make a format because there are some realy importent things That i need to back up before formating the C drive. Please if someone can help me.