Recently I have been have trouble with starting up my desktop all the way into the desktop of my account. Just before the account selection page, (family computer you see) the screen goes zero-black and pop's out a box that moves around the screen bouncing off the sides. In the box writes,"Video mode not supported" and below that text has three colour boxes. Red green and blue.
85% of the time I try to start up it goes to that stage. 15% of the time I try to start up I manage to go in. (I'm posting this message from my laptop)
I'm using a Samsung SyncMaster 153V. With refresh rate of 60 hertz. Please help.
I got this off the SAMSUNG website under the FAQ section.
I did exactly what it writes. And restart into regular mode. I still get that freakin error.
If the power LED on your LCD monitor is blinking and you have no images on the screen, it's likely that you've set your video card to a refresh rate and/or a resolution your monitor can't handle. Your best bet is to reset the refresh rate to 60 Hz, which is the optimum refresh rate for all Samsung LCD monitors, and set the resolution to the optimum resolution for your monitor.
If your screen is blank and you need to re-set the refresh rate or resolution. you must boot your computer into Windows Safe Mode. To boot into Safe Mode, restart your computer, and then press F8 repeatedly. Once Windows is running in Safe Mode, you should be able to see an enlarged Windows desktop and access the Display Properties dialog through the Control Panel to change the refresh rate and resolution settings. When you are done. shut down your computer and re-boot into regular mode.
If you still have problem with the monitor, please contact our support line on 1300 362 603.