Virus problem, system wipe?
Posted 13 June 2007 - 12:20 PM
Posted 13 June 2007 - 09:07 PM
Follow this link and complete all instructions. If you can't complete any of the steps, write down any error messages or what else happens that doesn't let you complete it, then just move on and go to the next step. Once you have finished everything, you can post in this forum. Make sure that you put as much information as you can, so the helper can get the best overall picture of the problems.
1. Computer specs
2. Previous activity (like scans and stuff)
3. Errors whilst following our instructions page (first link I provided)
4. HiJackThis log and install information (as instructed on the link also).
Please be patient as the malware forum is extremely busy, do not bump (double post) your topic, it doesn't help. If you have posted and need to make some changes, use the EDIT function.
No need to go wiping the system just yet, we should be able to sort you out!
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