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monitor switching off


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#1
zurzu

zurzu

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Hello everybody,

I have a problem that has appeared recently.

My Dell monitor simply switches off, i.e. the screen goes black and the green light goes yellow. Nothing can restart it. The only thing i am able to do is to switch off the computer and restart. It seems like it is only the monitor that is switching off.

This is happening mainly at startup, just before after the win xp splash screen. sometimes during operation too. I don't have any problems while in safe mode.

this started a few days ago (though it has happened before) and is now very regular. In fact, right now i'm unable to start the computer normally.

Any ideas?

oh, by the way, i've tried two separate monitors with the same results.

thanks in advance,

Zurzu

OS Information:
Property Value
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 3412
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel® Pentium® 4 CPU 3.40GHz

Current Clock Speed 3412
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel® Pentium® 4 CPU 3.40GHz


Memory (RAM):
Property Value
Bank Label BANK0
Capacity 536870912

Bank Label BANK1
Capacity 1073741824

Bank Label BANK2
Capacity 536870912

Total Memory Deteced in Hardware: ~2048 MB
Memory Reported to Operating System: 2047MB

Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD1200JD-00GBB0
Media Type Fixed hard disk media
Size 120031511040 (~112 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 5 4098H8 SCSI Disk Device
Media Type Fixed hard disk media
Size 40978344960 (~38 GB)
Number of Partitions 1


Installed Printers:
Property Value


Motherboard:
Property Value
Manufacturer ASUSTeK Computer INC.
Model
Name Base Board
Part Number
Product P5AD2-Deluxe
Serial Number MB-1234567890
Version Rev 1.xx


BIOS:
Property Value
Manufacturer American Megatrends Inc.
Name BIOS Date: 10/12/05 09:20:30 Ver: 08.00.10
Release Date 20051012000000.000000+000
Version A M I - 10000512


Monitor:
Property Value
Description Default Monitor
Name Default Monitor
Screen Height 864
Screen Width 1152

Description Default Monitor
Name Default Monitor
Screen Height
Screen Width


Keyboard:
Property Value
Description HID Keyboard Device


Pointing Device:
Property Value
Manufacturer Logitech
Name HID-compliant Cordless Mouse


Sound Card:
Property Value
Manufacturer C-Media
Description C-Media High Definition Audio Device
Device ID HDAUDIO\FUNC_01&VEN_434D&DEV_4980&SUBSYS_813D1043& REV_0900\4&3AB10393&0&0001

Manufacturer Logitech
Description Logitech Microphone (Zoom)
Device ID USB\VID_046D&PID_08B4&MI_01\6&4A3FE5&1&0001


Video Card:
Property Value
Adapter Compatibility ATI Technologies Inc.
Adapter RAM
Description All-in-Wonder X1800XL
Installed Display Drivers vga.sys,framebuf.dll,vga256.dll,vga64k.dll
Driver Version 6.14.10.6698
Driver Date 18-May-07 01:57:34
Video Mode Description 1152 x 864 x 4294967296 colors

Adapter Compatibility ATI Technologies Inc.
Adapter RAM
Description All-in-Wonder X1800XL Secondary
Installed Display Drivers
Driver Version 6.14.10.6698
Driver Date 18-May-07 01:57:34
Video Mode Description


DirectX Installation:
Property Value


Modem:
Property Value
Model Nokia 6280 USB Modem
Name Nokia 6280 USB Modem


Network Adapters:
Property Value
Description Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description ASUS 802.11b/g Wireless LAN Card - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
Property Value
External Reference Designator PS/2 Mouse
External Reference Designator PS/2 Keyboard
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3
External Reference Designator USB4
External Reference Designator USB5
External Reference Designator USB6
External Reference Designator USB7
External Reference Designator USB8
External Reference Designator LPT 1
External Reference Designator COM 1
External Reference Designator MIDI
External Reference Designator Joy Stick
External Reference Designator Audio Line Out1
External Reference Designator Audio Line Out2
External Reference Designator Audio Line Out3
External Reference Designator Audio Line Out4
External Reference Designator Audio Line Out5
External Reference Designator Audio Line Out6
External Reference Designator SPDIF_OUT1
External Reference Designator SPDIF_OUT2
External Reference Designator GbE LAN 1
External Reference Designator FireWire 1
External Reference Designator FireWire 2
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator

Expansion Slots:
Property Value
Slot Designation PCIEX16
Slot Designation PCI_1
Slot Designation PCI_2
Slot Designation PCI_3
Slot Designation PCIEX1_1
Slot Designation PCIEX1_2

Edited by zurzu, 15 June 2007 - 02:32 PM.

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#2
zurzu

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hi again, i have tried a couple of things and here's something that might help to find an answer to this problem.

While in safe mode, i deleted the reference to the graphic card from the device manager. After having done this, windows restarts normally, no problems, except that i now find myself with the 600-something screen resolution. Well, easy, right? NO, when i try changing res. back to whatever, the screen goes black, monitor switches off, and there we are again!

I hope someone can help me, this is truly frustrating!

thanks

zurzu
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#3
crunch

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Depending on weather you have a pile of spare parts laying around that your wife nags you to get rid of, start thowing different hardware in it. The first thing i thought was your lcd has a heat problem, but other monitors eliminate that. Does the mobo have on board graphics, either way try a different graphics card. then ram, and try just one stick at a time. Remove covers clean with compressed air when done confirm solid electrical connections and check temps in your pc, ie cpu, hdd, by software or in BIOS. Sometimes there is a black lcd screen with message that "out of range" comes from the lcd but settings are in display properties>settings>advanced, reset to 60 hertz.
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#4
zurzu

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Depending on weather you have a pile of spare parts laying around that your wife nags you to get rid of, start thowing different hardware in it. The first thing i thought was your lcd has a heat problem, but other monitors eliminate that. Does the mobo have on board graphics, either way try a different graphics card. then ram, and try just one stick at a time. Remove covers clean with compressed air when done confirm solid electrical connections and check temps in your pc, ie cpu, hdd, by software or in BIOS. Sometimes there is a black lcd screen with message that "out of range" comes from the lcd but settings are in display properties>settings>advanced, reset to 60 hertz.



found my old 128 card, it works without problems...does this mean my current card is gone?

thanks

zurzu

Edited by zurzu, 16 June 2007 - 06:37 PM.

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#5
crunch

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That sounds like you found the problem. Best to replace but may be able to milk it out longer by hanging a fan right at the graphics card.
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#6
Troy

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Um, unless you just need to try different drivers? (like update, or rollback...)

Just an idea...
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#7
crunch

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TRUE! Do you recall a driver update pertaining to hardware. Even microsoft updates has hardware updates so it could have come in MS updates. I use "custom" settings for MS updates so we can see what they are before downloading, vs "automatic". Right Click>my computer>manage>device manager>(expand) display adapters> click on your graphics card ATI name>Drivers tab>roll back drivers, then retest. Then go to ATI's home page find support/downloads, enter All-in-Wonder X1800XL in the search bar and get the driver update from them. UNLESS the graphics chip is on-board, (hang on I'll check) woah! you got a nice board. For Asus, drivers are best from here http://support.asus....SLanguage=en-us although many are beta and several are for sound you should update the mobo chipset driver, but none show onboard graphics. So get the update graphics driver from ATI at http://ati.amd.com/s...radeonx-xp.html This and cooling is best bet to save existing graphics card. But if the rollback gets it going, I think ya should quit there. Example of MS hardware update failure is their C-Media sound update will often disable sound and by reinstalling the update from ASUS it will work again. If all else fails keep the 128 in, I've had very good luck with them not getting as hot, while looking for a good deal for replacement at Geeks.com or etc. :whistling:
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#8
zurzu

zurzu

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Thankx everybody for advice. Let's hope i can prolong the life of the card, if not, well, c'est la vie!

Edited by zurzu, 20 June 2007 - 05:05 AM.

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#9
zurzu

zurzu

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Hello again,

i have made the discovery that my voltage may not be in order. I ran Asus probe and it warns that the voltage fluctuates below between 10-12v.
Is it possible that this is effecting my card? What can cause such behaviour and what do i need to modify/change to remedy this? The other voltages seem to be ok.

thanks again,

zurzu
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#10
Troy

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The voltage is coming from your power supply unit. How old is the power supply?
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#11
crunch

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Judging by your mobo and processor with the oddasity of two gigs of RAM, I would assume you have a very ample PSU of ABOVE 450 watts, (check the lable on it). If it is, There could be many things causing a drain on it or it may be failing. doesn't appear to be a very old unit. Ya could unplug everything it powers but the motherboard and go into bios immediately after turning on and check the voltages under "power features/monitor" section of BIOS then test again after plugging in the hdd, and so on to see if it's stable or when it drops. Although a failing graphics card could be causing a substantial draw as well if the voltage is still low with nothing else plugged in, so check it with both graphics cards for comparision.
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#12
zurzu

zurzu

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The voltage is coming from your power supply unit. How old is the power supply?


about 2.5 years, i think
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