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Email Problems


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#1
nondaj

nondaj

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Computer Stats:
XPS 400 Dell Dimension
XP-Pro Windows SP2
Version 2002
Pentium ® D CPU 2.80 GHz
279 GHz 2.00 GB Ram
ISP - Verizon Email - Outlook Express


Problems:
Getting 50 spam emails a day and climbing
Issues with Outlook Express


Efforts to control spam:
1 - Have limited funds so tried free trial anti-spam program
It separated most spam to separate folder but still had to monitor
somewhat. Trial period now over.
2 - Have another anti-spam program, Cactus Spam Filter which I think
will be more helpful because will have to do some training of it
for effective operation.
3 - Have discovered ability to set up sub accounts via Verizon;
friends who had similar spam problems claimed this the
effective way to eliminate spam reaching a mailbox by
using one account for online work, one for personal use etc. etc.
4 - have two sub accounts set up but before distributing to all email
recipients am trying them out.
5 - Have tried twice working with Verizon techs who INIST problems
result of first anti-spam program. Went for period of time without
anti-spam program, problems of OE remained.

problems with Outlook Express:
1 - Emails come in double, sometimes tripled
2 - on line site emails to me are going directly to my deleted folder not my
inbox; need to keep checking all folders to be sure incoming emails are
posted correctly
3 - when deleting emails the highlighted one does not
delete but the email at the end of the listing will delete

I am not understanding something or doing something very wrong because am getting nowhere re resolution of these issues. Will work with my new anti-spam program in configuring and training it to recognize spam versus legit emails and see how things go but am not very hopeful. Can't help but think something around the new sub-accounts creation is awry - at least problems began after I created same.

Programs to protect/clean my PC: (2-3-4 recommended by Windows)
1 - Avast! anti-virus program which updates itself daily
2 - Spy Bot and Destroy
3 - Ada-ware
4 Malicious tool remover one's PC
5 - TuneUp Utilities to keep specific areas cleaned

Does anyone have further ideas/advice as to what is going on with my email problems, how to handle same and most important can tell me what I am doing/have done wrong so as not to repeat in the future?

Thank you so much to anyone who has insight into this situation.
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#2
crunch

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getting dang tired of seeing all the ways viagra can be misspelled myself. There are some security settings in OE, but my new DSL internet provider told me that I have to pay extra for them to block. My old dialup provider always blocked them, I was unaware how rediculess it is until I got DSL. So I think you should push the issue withyour provider. Also lets see what the experts here will recommend, good luck. Another thing, one day I replied to them all with a nasty note and all of them were undeliverable, so the sender's email is not able to receive the chewing out they deserve.
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#3
nondaj

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Don't know about you but I am a woman so have little use for Viagra :whistling: And am going to recall Verizon and ask for a supervisor - maybe will get further that way. Can't help but think that the double and triple emails has something to do with the new accounts I established. But why some emails are going directly to my delete folder is way beyond me.

Have a friend on a gaming site that also has Verizon plus she has several accounts there. So when she reponds to my email will be interesting to hear what she has to suggest.

Thanks for your note - encouraging to hear I am not alone re ISP problems. :blink:
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#4
crunch

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This one is perfect but cost after the free trial runs out. I installed it and was amazed that it rejected all of the junk mail I didn't want without changing any settings, by just opening Outlook Express as always. http://www.spambutch...spamfilter.html
This next one is recommended by a friend who is very satisfied with it for free but you open your email in its icon "incredimail" instead of OE. Its inbox looks simular to OE and your email address remains same as always.
http://www.incredima...lash/splash.asp
So far I'm sticking to the first one till it expires since it is the same, just NO SPAM NOW.

Edited by crunch, 18 June 2007 - 10:16 PM.

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#5
nondaj

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I am trying Cactus anti-spam program and it does seem to be doing a fair job. Free too. One must do a bit of training of it but spam does seem a bit less. Think also on my server I began blocking domains of spam and feel that has contributed toward the diminishing of my spam somewhat.

Will keep your suggestion of SpamButcher in mind in case Cactus does not measure up. Re incredimail have always steered clear of anything about that name because so many people tell me it is a site that collects info for spammers etc. Don't know how true that is and have always heard too that you get into 'smilies' with that site which has bugs and viruses often. Again have no idea how true THAT is either.

But I think the real solution has been my saying goodbye to Outlook Express for good. Had always heard it was very buggy and have in the pasty had problems off and on but none like I just had re these sub accounts via Verizon ISP. So deleted all the sub accounts, alias account and wiped clean Outlook Express. Went to Mozilla Thunderbird and it seems to be doing quite a good job thus far. So time will tell.

Had tried Tech service through Verizon and after many tried before finally getting a human voice (what a long and convoluted menu) it turned out to be yet another tech in India whose English needed improvement. And he blatantly made a mistake as he tried to fix someone on my PC re the email problem - tried to tell him at the time he was doing it but he either couldn't/wouldn't/did not want to listen. So before I lost my temper and told him off, I just thanked him and terminated the help. I certainly am not a tech re PC life but a lot of times I know more than some of the Indian techs.

Thanks for following through with my post - appreciate the support.
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#6
crunch

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:whistling: She is right about "incredimail" sounds like "gain" and "gator" trash. The "spambutcher" does great.
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#7
nondaj

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So far all is well re Thunderbird and Cactus antip-spam but remember your SpamButcher just in case. Time will be the factor in how both email and spam program performs.
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