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AC 97 Install problems


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#1
sephiroth1972

sephiroth1972

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My Mother has reformatted her computer and as she had no sound after install of new OS i Downloaded AC97 to get her sound again but whenever i try to install it it gets halfway and then the computer shuts itself off and reboots

Is their something i am doing wrong>>>

Any help APPRECIATED

Seph
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#2
macten

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I'm wondering if you got the right one. What are the specs on your pc?
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#3
sephiroth1972

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--------------------------------------------------------------------------------

The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.


--------------------------------------------------------------------------------


About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions









System Security Status CIS Benchmark Score


1.88 of 10 (details...)




Virus Protection


Up-to-date




Microsoft Security Updates


2 missing







--------------------------------------------------------------------------------

Computer Profile Summary
Computer Name: Home-4df8b79697 (in WORKGROUP)
Profile Date: Monday, 18 June 2007 11:07:17 PM
Advisor Version: 7.2t
Windows Logon: karen


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) iCom Ability Notebook 1300A
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4S533MX REV 1.xx
Bus Clock: 133 megahertz
BIOS: Award Software, Inc. ASUS P4S533-MX ACPI BIOS Revision 1006 06/11/2003
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity
73.61 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L090AVV207-0 [Hard drive] (82.35 GB) -- drive 0, s/n VNVC06G3CTT6TL, rev V23OA66A, SMART Status: Healthy 240 Megabytes Installed Memory

Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 73.61 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 17/06/2007 1:20:08 AM (admin)
karen 18/06/2007 10:53:08 PM (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Brother MFC-3220C USB Printer on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller MPU-401 Compatible MIDI Device
Multimedia Audio Controller
Standard Game Port
Communications Other Devices
Lucent Win Modem


SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:0C:6E:8F:EF:81

Networking Dns Server: 10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port Pointing Device [Mouse]
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG 7.5.472 Version 7.5.472
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/12/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q929969 - Critical (details...)
Q933566 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.0
KB887998 (details...)
1.1
S867460 (details...)
M886903 (details...)
Media Center 2005
SP4
KB900325 on 16/06/2007 (details...)
MSXML4SP2
KB927978 on 18/06/2007 (details...)
SP3
KB908250 on 18/06/2007 (details...)
Windows Media Player 10
KB913800 (details...)
KB917734_WMP10 (details...)
SP0
KB903157 on 16/06/2007 (details...)
KB913800 on 18/06/2007 (details...)
KB917734_WMP10 on 18/06/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 18/06/2007 (details...)
Windows XP
KB923689 (details...)
SP0
KB923689 on 18/06/2007 (details...)
SP3
KB873339 on 18/06/2007 (details...)
KB885835 on 18/06/2007 (details...)
KB885836 on 18/06/2007 (details...)
KB886185 on 18/06/2007 (details...)
KB887472 on 18/06/2007 (details...)
KB887998 on 18/06/2007 (details...)
KB888111WXPSP2 on 17/06/2007 (details...)
KB888302 on 18/06/2007 (details...)
KB888795 on 16/06/2007 (details...)
KB890046 on 18/06/2007 (details...)
KB890859 on 18/06/2007 (details...)
KB891593 on 16/06/2007 (details...)
KB891781 on 18/06/2007 (details...)
KB893756 on 18/06/2007 (details...)
KB893803V2 on 16/06/2007 (details...)
KB894391 on 18/06/2007 (details...)
KB895961 on 16/06/2007 (details...)
KB896358 on 18/06/2007 (details...)
KB896423 on 18/06/2007 (details...)
KB896428 on 18/06/2007 (details...)
KB898461 on 16/06/2007 (details...)
KB899337 on 16/06/2007 (details...)
KB899510 on 16/06/2007 (details...)
KB899587 on 18/06/2007 (details...)
KB899591 on 18/06/2007 (details...)
KB900485 on 18/06/2007 (details...)
KB900725 on 18/06/2007 (details...)
KB901017 on 18/06/2007 (details...)
KB901214 on 18/06/2007 (details...)
KB902400 on 18/06/2007 (details...)
KB902841 on 16/06/2007 (details...)
Windows XP
SP3 (continued)
KB904706 on 18/06/2007 (details...)
KB904942 on 17/06/2007 (details...)
KB905414 on 18/06/2007 (details...)
KB905749 on 18/06/2007 (details...)
KB908519 on 18/06/2007 (details...)
KB908531 on 18/06/2007 (details...)
KB910437 on 18/06/2007 (details...)
KB911164 on 16/06/2007 (details...)
KB911280 on 18/06/2007 (details...)
KB911562 on 18/06/2007 (details...)
KB911927 on 18/06/2007 (details...)
KB913580 on 18/06/2007 (details...)
KB914388 on 18/06/2007 (details...)
KB914389 on 18/06/2007 (details...)
KB914440 on 17/06/2007 (details...)
KB915865 on 17/06/2007 (details...)
KB916595 on 18/06/2007 (details...)
KB917953 on 18/06/2007 (details...)
KB918118 on 18/06/2007 (details...)
KB918439 on 18/06/2007 (details...)
KB919007 on 18/06/2007 (details...)
KB920213 on 18/06/2007 (details...)
KB920670 on 18/06/2007 (details...)
KB920683 on 18/06/2007 (details...)
KB920685 on 18/06/2007 (details...)
KB920872 on 18/06/2007 (details...)
KB922582 on 18/06/2007 (details...)
KB922819 on 18/06/2007 (details...)
KB923191 on 18/06/2007 (details...)
KB923414 on 18/06/2007 (details...)
KB923980 on 18/06/2007 (details...)
KB924191 on 18/06/2007 (details...)
KB924270 on 18/06/2007 (details...)
KB924667 on 18/06/2007 (details...)
KB925902 on 18/06/2007 (details...)
KB926255 on 18/06/2007 (details...)
KB926436 on 18/06/2007 (details...)
KB927779 on 18/06/2007 (details...)
KB927802 on 18/06/2007 (details...)
KB927891 on 18/06/2007 (details...)
KB928255 on 18/06/2007 (details...)
KB928843 on 18/06/2007 (details...)
KB929123 on 18/06/2007 (details...)
KB930178 on 18/06/2007 (details...)
KB930916 on 18/06/2007 (details...)
KB931261 on 18/06/2007 (details...)
KB931784 on 18/06/2007 (details...)
KB931836 on 18/06/2007 (details...)
KB932168 on 18/06/2007 (details...)
KB935448 on 18/06/2007 (details...)
KB935839 on 18/06/2007 (details...)
KB935840 on 18/06/2007 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 17/06/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 17/06/2007 (Microsoft National Language Support Downlevel APIs)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 06/12/2007 Microsoft Security Bulletin Summary)
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Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 902eed92
Microsoft - Internet Explorer 84876-600-0082882-57497
Microsoft - Office 2000 SR-1 Standard 50613-752-7883646-02853
Microsoft - WebFldrs XP 12345-111-1111111-90165
Microsoft - Windows XP Media Center Edition 76487-OEM-0082882-57497 (Key: FHQX2-VHC2H-36MGR-838H6-HYGDD)e
Microsoft - Works 77058-OEM-0400003-00000
Microsoft - Works 8.0 77058-OEM-0400003-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
REALTEK Semiconductor - REALTEK Gigabit and Fast Ethernet NIC Driver RTL8169/8110/8139/810x

Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 8.0.0.0 *
Adobe Photoshop Album Starter Edition Version 3.2.0.77764 *
Adobe Reader Version 8.1.0.2007051100 *
Azureus Version 3.0.0.0 *
Belarc, Inc. - Advisor Version 7.2t *
brother Industries Ltd brsvc01a Version 1, 0, 0, 3 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
CyberLink Corp. - CLDMA Version 1, 0, 0, 5417 *
CyberLink Corp. - PowerDVD Version 6.00.2023 *
DVD43 Version 1.0.0.0 *
Google Updater Version 2.0.734.29932.beta *
GoogleToolbarNotifier Version 2, 0, 301, 1654 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.470 *
InterAction studios - Chicken Invaders 2 Version 1.0.0.1 *
Marvell® Wireless Client Card Configuration Utility Version 3.02.00.03 *
Microgaming Poker Engine Version 2, 34, 0, 8 *
Microsoft ® .NET Framework Version 1.1.4322.2032 *
Microsoft ® Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.2.01.0223 * Microsoft Corporation - Internet Explorer Version 7.00.5730.11 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2000 Version 9.0.3822 *
Microsoft Office 2003 Version 11.0.5703 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.3821 *
Microsoft® Windows Media Player Version 10.00.00.3931 *
Microsoft® Works 8 Version 8.05.0822.0 *
OLReg Application Version 1.00.1807 *
Sun Microsystems, Inc. - Java™ Platform SE 6 U1 Version 6.0.10.6 *
Synaptics Pointing Device Driver Version 7.13.6 04Mar05 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,402 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-6, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

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#4
macten

macten

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Just double checking here. I found this:

" iCom Ability Notebook 1300A"

this is a pc right? what brand? did you download AC97 from the manufacturer or somewhere else?
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#5
sephiroth1972

sephiroth1972

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downloaded it from Realtek and yes it is a PC
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#6
macten

macten

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Did this sound card come with the pc? If so, I'm thinking it might be a good idea to download the driver from the pc manufacturer's website.

I would go into 'Add/Remove Programs' in Control Panel and delete the old one, download a fresh copy and install it.

Your also going to have to go into Device Manager and remove the realtec AC97 multi-media device.

start>control panel>system>hardware>device manager

look under 'sound, video and game controllers' for that realtec AC97 multi-media device

Edited by macten, 18 June 2007 - 04:05 PM.

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#7
macten

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Here are some instructions on how to install the drivers:

http://driverscollec...4696bed031761b7

I would install the drivers in safe mode. Press F8 every second on bootup to get there.

Edited by macten, 18 June 2007 - 03:44 PM.

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