[akim]

my brother has recently downloaded something and it is freezing up my computer/internet. my internet connection is very very slow and disconnects from time to time. my computer in general has been very slow. i downloaded mozilla firefox thinking it would make my connection a bit faster but it didn't and started giving me random pop ups. i don't know what to do. do i need to reformat it because i want it to be like how it was when i first bought my laptop. please help me!!! i also get trojan.vundo, infostealer, WinFixer, MisleadApp, trojan.Metajuan, and DriveCleaner on my Norton Antivirus. i just got a tracking cookie on my norton scan. risk is low

-akim

Edited by akim, 19 June 2007 - 09:31 PM.

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[Low Man]

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[wannabe1]

Hi akim...

Because all these symptoms can be caused by malware, I would suggest you start by letting our experts have a look at the problem.

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1