She clicked on the button on the page to download Flash Player and it would not load. Called me in, I rebooted the machine, clicked on the Internet Explorer icon to start IE and the page immediately came up saying we needed to download FP. I started AOL, went to the Adobe download website, tried several times to download FP and it would start the download but would not complete it as normal. Not sure then if I had it or not. Un-installed it, then tried to download again. Same result.
I can't use Internet Explorer because the page about needing the download keeps popping up. Apparently I have not been able to download Flash Player so I am not sure what the problem is, IE or FP????
I have ZA firewall, have run all scans and such and no spyware, virus, etc. can be found so we are clean.
How do I troubleshoot this issue and fix?
My machine is a several year old Dell desktop Dimension 8250 w/ Win XP home edition, 256mbs RAM, SP 1, etc. working on a Britehouse Road Runner DSL.