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Realtek AC'97

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I purchased a new PC with Realtek for audio(onboard), but I haven't gotten any sound. I do get sound, a very little if I do the following:
Go to sound effect manager and set it as 6 or 8CH Speakers. This gets me a very soft sound, I can't even hear it. It works for media player, but when I play a game, it only comes in through one ear, and it's very distant.

The headphone jack will get me no sound at all, and setting it to headphones/2CH speakers doesn't work either.

I've updated it, downloaded drivers, even asked for advice from some friends. No one could fix it.

I searched for an answer on google, but I only found people who did have sound with realtek, lost it, and were able to fix it. Nothing permanent though. I started with no sound, and I'm still stuck with that. Realtek never answered my e-mail either.

The only answer that I know will work is if I buy a new sound card, I'm just really disappointed that my new computer arrives with no sound.

[Socket-AM2] AMD AthlonT64 X2 3800+ Dual-Core CPU w/ HyperTransport Technology
GigaByte GA-M55SLI-S4 nForce4 SLI chipset w/7.1 Audio, Dual Gigabit Ethernet, USB 2.0, IEEE-1394 Dual PCI-E MB
Realtek AC'97

If anyone knows what I can do to fix this, I'd be so grateful! I really don't know what to do anymore.

Just an update to this--
The headphone/mic jack don't seem to respond to anything. I'm guessing I now have no choice but to buy a card.

Edited by Amaya, 23 June 2007 - 03:29 PM.

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Did you download your drivers from this page? That's your motherboard, right?

I'm also assuming that you have checked to see if the volume is turned up within Windows...
If the computer is new, then it will be under warranty. This means you should also be eligible for support. Get in contact with Gigabyte (or your computer manufacturer), they should walk you through a few things to check, if it gets you working, great! If not, they should provide you with information on your next step (like getting an RMA).

EDIT: p.s. Welcome to Geeks to Go! I just noticed this is your first post. :whistling:

Edited by ruthandtroy, 23 June 2007 - 07:39 PM.

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