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Disconnecting Problems


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#1
melcha

melcha

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Hello, I've come over from the Malware section of the forums. They sent me here! This is the issue:

I had a malware problem. Tons of pop ups, time AND date change, and suddenly my comp would discconect randomly from the internet. I'd only reconnect when I pulled the internet cable out of my comp then push it back in.

We cleaned up the malware. The only problem is both my date and time are STILL messed up. (leading me to believe there is still a problem, but we can't find it.) and my comp is STILL disconnecting randomly.

I have four comps and a Linksys router. All of them stay connected -fine-, it's only this one ( that had the malware issue) that gets disconnected.

Can anyone help me solve the disconnecting problem?
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#2
silverbeard

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Loosing the system clock could be the mainboard battery. This helps maintain the clock and CMOS info. Once it stops having the power to maintain the memory the clock will default to the date and time of the BIOS. Also a bad PSU can cause this by not keeping the CMOS powered or spiking and reseting the CMOS to default. Start with the battery.

Frequent disconnects could be a corrupt Stack. To rest the stack go to start/ run/ open=cmd. Type in "netsh int ip reset c:\resetlog.txt" (no quotes) and press enter, then type "netsh winsock reset" (no quotes) and press enter. If this is XPsp2 or Vista you should get a message to complete the reset you must restart. restart the PC. See if that helps.
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#3
melcha

melcha

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hmm I used that but it didn't tell me to restart. I checked my My Computer properties and noticed I had SP1..

As far as the battery goes... I had this problem once before (minus the disconnects) and it went away once I got rid of the malware. I think the malware messed up something, cause I'm not having any power problems.. I can't reset the clock either.
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