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Cannot get through anti-spyware scan


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#1
jimthecello

jimthecello

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Hi- I've been trying to get through the malware removal list for about a week. My computer is slightly better, but it is obvious things are still not right. (Very slow, shuts of programs on and off, etc)

I have downloaded AVG anti-spyware, but I am unable to get through a complete scan. In the middle of the scan, the program stops. Then my desktop reboots. I have been getting the error message:

Something bad happened in the application. Error diagnostic file saved to: c:\Program files\Grisoft\AvgAnti-Spyware7.5\avgas.err

Then another pop-up: The system has recovered from a serious error.

HELP!

Thanks
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#2
krmooo

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have you tried running the program in safe mode? there was a "glitch in trying to run avg in safe mode but they have released a patch for that. try running it in safe mode if it doesnt run go here for the patchpatch
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#3
jimthecello

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Thanks for the help, but I can't login when i am in safe mode. My user icon does not show up.

Any ideas?
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#4
krmooo

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admin at welcome screen im looking for a way to run your spyware from the command prompt at the safe mode screen try this from kellys corner.

Edited by krmooo, 27 June 2007 - 02:29 PM.

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