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Cannot Start Windows Normally


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#1
abysmallifeblood

abysmallifeblood

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I have not been home in a few months and my flat mates have been screwing around on my computer. When I tried to boot up I get a stop error message

*** STOP: 0X0000007E (0XC000000, 0XF69A4184, 0XF78E5D44, 0XF78E5A40)

That's it. Tried repairing windows but I still get that error message. I am able to boot into safe mode, but I get that stop error message when I try to boot normally. If you need any more info. just ask. I just got back and really want my computer back.

Edited by abysmallifeblood, 28 June 2007 - 10:02 PM.

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#2
anzenketh

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Blue screen error messages are one of the most misunderstood error messages out there in regards to windows.According to Microsoft, only 5-20% of these errors are actually caused by the OS. Only 10% are hardware related. The other 70% are the result of faulty drivers or software incompatibility. Based on those numbers, less than 15% of blue screen errors can be permanently resolved with an OS reinstall.

So we can correctly solve this issue we need to get the minidumps.

To get the Minidumps do the following

1 > Create a new folder on the desktop and call it "dumpcheck" or whatever you like.
2 > Navigate to %systemroot%\minidump You can paste that address in address bar to get there. Then copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date.
3 > Close the folder and right click on it and select Send to Compressed (zipped) Folder. Please do NOT compress them in .rar
4 > Use the "add reply" option upload that zip file here as an attachment.
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#3
abysmallifeblood

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Here are the dumpfiles you requested tuxmaster. Thanks for looking it over and helping me out. :whistling:

Attached Files


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#4
anzenketh

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The results are in.
minidump 051307-01
session time: Sun May 13 16:46:45.578 2007 (GMT-6)
System Uptime: 0 days 2:53:20.269
Blue screen FE, {2, 84b52598, 84f8a318, 862d6770}
0xFE: BUGCODE_USB_DRIVER
Probably caused by : usbccgp.sys

Minidump 051407-01
session time: Mon May 14 01:01:38.515 2007 (GMT-6)
System Uptime: 0 days 8:12:33.220
Blue Screen FE, {2, 850a10f8, 84f45008, 85279f08}
0xFE: BUGCODE_USB_DRIVER
Probably caused by : usbccgp.sys

Minidump 051407-02
session time: Mon May 14 07:11:05.359 2007 (GMT-6)
System Uptime: 0 days 6:06:53.058
Blue screen FE, {2, 85372178, 86203588, 84fc4840}
0xFE: BUGCODE_USB_DRIVER
Probably caused by : usbccgp.sys

Minidump 051407-03
session time: Mon May 14 15:40:38.935 2007 (GMT-6)
System Uptime: 0 days 8:26:54.422
Blue screen FE, {2, 84b364d8, 852b4a38, 84b0f3c8}
0xFE: BUGCODE_USB_DRIVER
Probably caused by : usbccgp.sys

Minidump 051507-01
Debug session time: Tue May 15 03:29:45.754 2007 (GMT-6)
System Uptime: 0 days 11:46:35.856
Blue Screen A, {16, 1c, 0, 805021de}
0xA: IRQL_NOT_LESS_OR_EQUAL
Probably caused by : ntkrpamp.exe

---------------------------------------------------------------
1. When did the problem first start?
2. Has the system ever worked properly?
3. What was the last thing done (to the system) prior to the failure?
4. Is the issue intermittent or ongoing/constant?
5. Are there any error messages? If so, what is/are the specific error messages?
6. Has any (new) hardware been added to the system?
7. Has any (new) software been added to the system (including downloads from the Internet)?
8. Has anything changed with the system (e.g., has it been moved) since the issue presented itself?
9. Has anyone else had access to the system?
10. Are there any environmental factors that could be causing the issue?
11. Have you done any trouble shooting on the system on your own?
12. Have you checked all the cables/connections for a tight fit?
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#5
abysmallifeblood

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Thanks for your reply tuxmaster. Sorry I wasn't able to post back to you sooner, worked too much. In answer to your questions:

1: I left the country for a few months back in April. My flatmates say the problem started in the begging of May. Before that I had only minor problems that were fixed.
2: When I went out of the country it was working perfectly.
3: They said they had installed some games and apps.
4: It would crash sporadically (giving a BSOD) then it just wouldn't work. Now it gives me this stop error message.
5: The only error message I know of is the one I listed in my first post.
6: I have only added a webcam and headset since the computer was bought.
7: My flatmates did install some software:
America's Army
Daemon Tools
8: I moved the system twice since I have bought it. Both when I moved. Last time it was moved was 5 months ago.
9: Yes, like I have stated, my flatmates.
10: Not that I am aware of. The room is cooled and dry (due to AC)
11: I have only tried a repair install on windows since I have been back. My flatmates said they monkeyed around with it a bit when it first wasn't working but they can't tell me exactly what they tried, they don't remember.
12: Just checked them to be sure, they are all snug.

Hope that helps.
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