Work gave me software from Cisco to install on my computer. I did that. I imported the VPN information they gave me, double clicked on the software and connected thru Cisco. It says it is connected, but I'm not being prompted to log onto our network, or not prompted for my username and password.
Tried to ping certain directories on the office network with no luck ("Network Path not found"). IT person here thinks I'm sending, but not receiving and that one possibility is something in the DNS?
Anyway. I'm trying to avoid having to disconnect everything and actually bring it in to get worked on. I'm not sure if I've got something on that shouldn't be? something off that shouldn't be? is my firewall interfering? Is something on Norton interferring? a setting in my DSL set-up?
Lots of possibilities and I don't know where to look. Anyone here think they'd be able to assist on this?