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Windows 98 freezes on startup


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#1
tetraoxygen

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I have an old Windows 98 computer that freezes on startup. It stops at the screen showing the windows logo after the little blue ribbon/line at the bottom has pulsed 6-7 times. It simply stops.

I can only turn the computer on in safe mode. Anyways, I attempted the scanreg.exe /fix but the computer said "cannot repair the registry from Windows. Shut down to DOS and run scanreg.exe /fix. What on earth does that mean?? :whistling:

In addition, I am not allowed to reformat the computer, so I must find an alternate route to making the computer work.

Please help me!!
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#2
Retired Tech

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This will rebuild the registry and also replace missing or corrupt system files

Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, give it a minute to arrive at the prompt with a flashing cursor then type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

When Windows has loaded, click start, all programmes, accessories, system tools, system information, tools then run system file checker and replace any files it asks for from the 98 CD then reboot.

When it has loaded to the desktop, click start, programmes accessories, system tools to run disc clean up, then run disc defragmenter from system tools

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#3
tetraoxygen

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Thanks Keith! I tried but it didn't work...

During the registry scan/fix, at 79% complete the computer popped up:
Registry Repair Results
Windows found an error in your system files and was unable to fix the problem. Try deleting some files to free up disk space on your Windows drive. If that doesn't work then you will need to install Windows to a new directory.


Please help!! I have no idea what the above means. :whistling:

By the way, are there other venues to get files (specifically user.exe and setupx.dll) if the installation discs are missing?

Edited by tetraoxygen, 04 July 2007 - 05:59 PM.

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#4
Retired Tech

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You would need a 98 CD, see if you can borrow one

user.exe is the likely problem, setupx commonly gets deleted
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