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D Link wireless card problems


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#1
bentherat

bentherat

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Hello,
I recently moved and had my internet access transferred to the new house. When the Roadrunner tech was over here, he told us that we should encrypt our wireless connection. When we followed the directions to encrypt it, the computer crashed and every time we tried to use the wireless card to connect, we got the blue screen of death.
So I uninstalled all of the drivers for my card. I first tried to reinstall them from the website which caused all sorts of additional problems. Nothing downloaded from that site seemed to work. I uninstalled everything I could find relating to the D Link card.
Finally, I located my drivers cd and installed it. I still cannot connect to the internet. The icon in the bottom right hand tray used to say the signal was excellent, now it has a black check over it. Even when it said it was excellent, the server still could not be found.
Here are two additional problems that may be related: The properties refer to this as Wireless Connection 4
The adapter is referred to as Adapter #3. I only have one computer, one connection, one wireless adapter.
Another problem I am having is I would like to title my connection instead of it being called Default. For some reason, I am unable to change the name.
When I double click on the wireless bars in the bottom right hand tray, the window that opens flashes only briefly and will not stay on. It says Status: Driver not load

I think I need to clear everything out and start from scratch but apparently, there are several other previous installations stuck somewhere.

Thanks for any help! You guys are awesome!
Sarah
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#2
Samm

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Hi Sarah

Could you do this for me please....
Go to Start -> Run..
type cmd and click OK
In the command window, type the following pressing Enter after each line :
cd\
ipconfig /all>output.txt


Close the command window & open My Computer. Double click on the C drive icon & look for the file called output.txt.
Email it or PM it to me - whichever you prefer. Email address is storm36@blueyonder.co.uk

Also, can you tell me if you have a D-Link router as well as the D-Link wireless card? If not, then which router do you have?
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#3
Samm

Samm

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Hi Sarah

Thanks for your email containing the ipconfig results. According to the log, there's 2 connections - the wireless & the wired. The wired connection is stated as being direct to the USB cable modem. This is also the active connection as far as the computer is concerned.

Can you check this for me? i.e is there a cable (e.g USB cable) connecting the modem straight to the computer?
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