Posted 18 July 2007 - 12:29 PM
cwos2175.zip (wasn't the right one for WinXP)
4235_nt4a.zip (was told it might work, but didn't)
DD56161.exe (still didn't work)
I have my BIOS upgrade downloaded, but have not yet been able to install it, I am hoping that will help.
I need to find out why it is telling me that my Crystal Audio is not plug and play compatible, and find out why it has not been started? and how to start it?
I will be back alot quicker now that I fixed the problem with my internet.
None of the drivers from the Dell support will work because they have none for an OptiPlex or WinXP
Edited by CrankyCheryl, 18 July 2007 - 12:32 PM.
Posted 19 July 2007 - 08:10 AM
Thanx for all your help and patience so far....
Posted 19 July 2007 - 12:17 PM
But before you start make sure that you have all the drivers for the components in the computer. It is more frustrating to discover you are missing something when you are sort of paralyzed.
Check out this link It is how to repair windows without formatting the computer. Here is a quote from the description
Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!
If you have any questions feel free to ask.
Posted 20 July 2007 - 07:35 AM
Someone said it might help to unplug and replug in the sound card, but I'm not sure where it is or what it looks like, I'm hoping Dell or Crystal Semiconductors have pics that I can look at before I go unpluging stuff.
Thanks for hanging in.
Posted 20 July 2007 - 10:21 AM
Restart the PC
It will take an hour to run the check and get to the desktop, do not disturb that
Posted 21 July 2007 - 06:43 PM
So, I'm still exactly where I started, it is listed as a Disabled Device even though it is set to "Enable".
I feel like I've wasted your time and maybe it some how ended up damaged or something.
If anyone has a brain wave or something and thinks of something that still might help, let me know, I will check each time I am on-line.
Posted 22 July 2007 - 01:29 AM
What do you think?
Posted 23 July 2007 - 09:28 AM
With 2000 or XP with service packs ISA IRQs are not enabled and ISA cards are not supported.
Crystal Audio is an ISA card.
To resolve this behavior, enable the ISA-to-PCI routing feature to allow these ISA Cards to function in the computers:
1. Start Registry Editor (Regedit.exe).
2. Locate and click to select the following key in the registry:
3. On the Edit menu, click New, click DWORD Value, type DisableIsaToPciRouting in the NewValue box, and then press ENTER.
4. Click to select DisableIsaToPciRouting, click Edit, and then click Modify.
5. In the Value data box, type 0, and then click OK. Thats a ZERO not an Oh
6. Quit Registry Editor.
This procedure enables PCI routing for 16-bit PC Cards aka ISA cards.
Legacy crystal Audio is ISA not PCI sound.
PC99 spec from microsoft indicates that ISA slots and therefore ISA cards are no longer supported.
Microsoft did not like dealing with older Items so it started "dropping support" for things like
SERIAL Mice, ISA cards, Parallel Ports that are ISA, Bus Mouse ports that are ISA, non plug and play
as well as Plug and play NIC, Sound, and other things ISA.
Some others have said that another parameter is needed for Orinoco ISA Wireless cards.
Windows Registry Editor Version 5.00
This I found in a Dell forum, I was planning on upgrading back to WinXP and trying it.
I will come back and let you know how it worked.
I hope this will be helpful if you come across someone else with the same\similar problem.
(To find this info, I typed "Crystal Audio ISA 16 bit, Windows XP" into the search support at dell.com and it was in the list of results...incase you need to know where the info came from before you can use it to help someone else.)
I will be back a.s.a.p. to let you know how it worked after upgrading back to XP.
Posted 23 July 2007 - 02:49 PM
Thanx to everyone so far for all the help......
Posted 23 July 2007 - 02:57 PM
This PC will be for my kids when I get the new one hooked to the internet and I'm sure they'd like to have sound when they play games etc.
Edited by CrankyCheryl, 23 July 2007 - 02:58 PM.
Posted 25 July 2007 - 01:10 AM
From experiance if you upgrade by putting the xp disk in the computer while you are in win me. At this point you choose to upgrade DO NOT FORMAT. This way you can upgrade the windows and it will keep the drivers for isa cards. I know this from upgradeing a isa network card.
Posted 29 July 2007 - 10:33 AM
I did an upgrade from ME, it saved all my settings and I didn't have to reinstall programs, etc. I really thought it would work, but still, no sound.
Dell emailed me back, but said I'd get better assistance if I called thier support line, I want to find out if I'm going to be charged for the call before I call it though.
I have to go check my email and see id Microsoft got back to me at all. There has to be a way to fix this, I know I'm not the only person to have this problem. You'd think that since the Windows Update scans your computer to give you the latest updates that they would recognize the problem and have a fix for it that is installed with other critical updates.
I'm going to check my email and see if I've got anything from Microsoft, I'll keep you posted if I find the right fix. I'll also check back to see if anyones else had any luck.
Edited by CrankyCheryl, 29 July 2007 - 05:22 PM.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users