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XP Restart When Trying to Shut Down

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Clayton Dugan

Clayton Dugan

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I have Windows XP, SP2 running on an Intel machine.

We have three users setup within XP, me, my wife and my daughter.

If more than one user has opened his or her user space (that is, I log on, then Switch User and my wife logs on),

And one of the users tries to Shut Down the Operating System,

Then the Operating System will execute a Restart.

I end up logging all users off, then doing a Shut Down.

Is there an O/S Configuration Setting that I'm missing?


Clayton Dugan
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Neil Jones

Neil Jones

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This error can be caused by a program that's running in one of the accounts that isn't running anymore when you log out of them. Therefore you should find out which user account(s) are causing this problem and review what programs are running when you shut down.
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