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<Windows root>\system32\ntoskrnl.exe. missing or corru


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#1
jlestin

jlestin

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can someone help i cant boot up my computer it says the following file is missing or corrupt <Windows root>\system32\ntoskrnl.exe.
please re-install a copy of the above file.. i cant find my recovery disk any where im i jost SOL or is their a way to fix this
thanks for any help
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#2
Retired Tech

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This is an outside chance, otherwise you will need a same version as installed, XP CD

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#3
jlestin

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when i hit f8 it says please select a boot device
with 3 options
none are safe mode
not sure y?
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#4
Retired Tech

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Can you tap F5
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#5
jlestin

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yep that worked how ever it wont let me open in safe mode
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#6
Retired Tech

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It needs to be safe mode with command prompt
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#7
jlestin

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i tryed use the last known setting that worked but still get the same thing
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#8
jlestin

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with command promt it gives me the same thing
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#9
Retired Tech

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Borrowing a same version XP CD would let you repair it without losing data
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