We now need to make certain that this issue is not malware because if we troubleshoot otherwise we may be wasting our time.
I suggest you go to the Malware Forum
and run all the steps located in the START HERE
. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT
forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS
thread and we will pursue other options to help you solve your current problem(s).