[Onestep]

I keep getting the following error message when I go to reboot or on startup:
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Windows cannot find 'C\WINDOWS\system32\fservice.exe'.
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Please help me as I do not know what to do. I can still get online and surf but something is broke somewhere as this shouldn't be doing this.
many thanks and God Bless
Jenny

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We now need to make certain that this issue is not malware because if we troubleshoot otherwise we may be wasting our time.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[anzenketh]

We now need to make certain that this issue is not malware because if we troubleshoot otherwise we may be wasting our time.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[Onestep]

Hi and thank you so very much for replying. My question is this. Does my computer need this "fservice.exe"? The reason I ask is because why is my system searching for it if its not needed or is it spyware of some sort?. I will do as you say and go to that link and clean up my computer.
HERE IS SOME ADDED INFO: yesterday I got a "Backdoor.Prorat.ae Trojan" and AVR wanted to quartatine it but I deleted it instead thinking I was doing the right thing.

[anzenketh]

In this thread we are unable to answer those questions. Please Follow my instructions Listed Above.