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please help- my computer keeps crashing


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#1
BReal59

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hi there
can someone help please- i have tried various computer/system scans ie. Volume check, Tune Up scans, disk defragmenatator, CCleaner, AMust Reigstry scan, disk cleanup, AVG scan on safe mode and McAfee system scan but my computer still unexpectedley crashes at times.
here is my hijack this logfile

Attached File  HiJackThis_log.txt   9.96KB   81 downloads

NOTE- it mainly crashes when I am watching media files or downloading from torrent files, and it never used to crash before.
i would appreciate any help. thanks for ur time.

Edited by wannabe1, 13 July 2007 - 08:08 AM.

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#2
Titan8990

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Please go to the Malware forum and follow the instructions at the top....Especially the Instructions to do before posting in the malware fourm.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.


Also if you want to learn how to fight malware with us. Check out This Thread.
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#3
BReal59

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I have tried the above menitoned advice and my computer still keeps crashing.
I was able to take note of three seperate times that it crashed (Blue Screen of Doom):
*IRQL_NOT_LESS_OR_EQUAL
0x0000000A (0x760c7D38,0x00000002,0x00000000,0x804E7EDB)
*0x000000D1 (0x03FFFFE8,0x00000002,0x0000001,0xF984BA50)
NVENET.sys-Address.F984BA50 base at F983F000, Datestamp 4018e83c
*0x0000050 (0xFFDB5B65, 0x0000001, 0xb2438a27, 0x0000000)

what does this suggest?
please help, I would appreciate any help.

Edited by BReal59, 14 July 2007 - 05:42 AM.

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#4
123Runner

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The problem you are having could be malware/ virus/ software/ drivers/ or hardware related.
If we try to fix the issue without a clean bill of health for malware/ virus, we are spinning are wheels and will get no where.

Please get a clean bill of health in the malware forum, and then if necessary, come back here.
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#5
BReal59

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i have sent my hijack file in the malware forum but so far I have got no replies/advice.
http://www.geekstogo...ng-t163904.html
I dont want to bump the thread but I seem to be getting no replies from anyone.
I tried a SuperAntiSpyware scan but my computer kept crasing during the scan.

Edited by BReal59, 14 July 2007 - 06:25 AM.

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#6
123Runner

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NVENET.sys file information

The process NVIDIA nForce MCP Networking Driver belongs to the software NVIDIA nForce MCP Networking Adapter Driver or NVIDIA nForce MCP Networking Controller Driver by NVIDIA Corporation (www.nvidia.com).


Important: Some malware camouflage themselves as NVENET.sys, particularly if they are located in c:\windows or c:\windows\system32 folder.


As you can see from what I found, it could be malware, or a combination of both.
You need to be patient in the malware forum. The specialists are quite busy.

How long has this been going on?
Have you added any new software? Hardware?
You do have a virus scanner? firewall? spyware scanner?
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#7
BReal59

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Hi. Thanks for ur reply
well the computer was beginning to crash up to two months ago mainly when I was watching media files and trying to download from torrent files and it never happened before. Sometimes now when I leave the computer on without even running any programs the computer still crashes after a certain amount of time.
I have just tried to do a McAfee virus scan but the computer froze during the process and I had to reboot the computer and up to yesterday I was able to complete McAfee virus scans.
I have McAfee, AVG Anti Virus,CCleaner and Tune Up utilities as well as AMust Registy Cleaner. I use the programs regularly and it is still unable to prevent the computer from crashing.
Do you have any idea of what I could do?

Edited by BReal59, 14 July 2007 - 07:10 AM.

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#8
123Runner

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You could try running them in safe mode.

NOTE: I am not a malware specialist, and they frown on anyone but themselves giving this advice, but a scan in safe mode could work.


The comp could also be overheating. When was the last time it was cleaned out (fans, esp cpu). I assume it is a desktop.
Try downloading and installing everest (in my signature), it will give us some good info including temps.
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#9
BReal59

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Hi there
thanks for ur adivce. I have downloaded Everest but I am not sure what information you want?
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#10
123Runner

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Under computer on the left, click on sensor to see the temps.
I want to see how hot they are.

When was the last time it was cleaned out (fans, esp cpu)


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#11
BReal59

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hi. thanks for ur help by the way. I appreciate it.

Temperatures
Motherboard- 28C (82F)
CPU- 40C (104F)
WDC WD800BB-32FJAO- 38C (100F)

Cooling fans
CPU - 2482 RPM
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#12
BReal59

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how much longer do I have to wait to get some advice?
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#13
ClickRight

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how much longer do I have to wait to get some advice?


You have malware on your system from the looks of your HijackThis log. Please wait until someone a little more qualified than me in that department can help you out.
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