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I can't seem to get rid of AOL


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#1
m5stocke

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Hi!
I've been through the malware forum with assistance from coachwife6. She suggested that it wasn't a malware issue. (Here's the thread -
http://www.geekstogo...L-t163895.html)

I have several issues going on but my initial concern was this: When I open IE, it appears that AOL is my browser (I hope I using the right terminology). At the top of the web page, it said "...Microsoft Internet Explorer provided by America Online" and it had the AOL symbol in the right hand corner. I haven't had AOL in years.

Coachwife6 was able to get the "...provided by America Online" off but I still have the AOL symbol in the right hand corner. I can take a screenshot if you need to see it.

I went under "Add/Remove Programs" but can't find AOL anywhere. Where else can I look?

BTW, I called my ISP (which is not AOL) and they confirmed that I'm still using their connection. They couldn't seem to give me any further assistance though.

Thank you for any suggestions you may have!

Malysa

Edited by m5stocke, 16 July 2007 - 05:49 PM.

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#2
Major Payne

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What do you have for Internet Explorer under the Add/Remove Program. It is not always listed in the first window but the one you have to click for Windows components. What version is the IE you are using (under Help menu, then click about IE)?

You can do a search for AOL by clicking Start then Search, then select Files and Folders. This may not be totally correct since you are using Win 2000, but you should get the idea what is needed. Enter AOL in the Search window and see if you get an AOL folder showing. Think you can put AOL in parentheses and it will exclude all the other aol file stuff.

Also, you can check that the IE path you are using is the actual IE path and not an AOL path to their IE browser by right-clicking the IE Icon and choose Properties. The Target path should be shown there and it its own Internet Explorer folder. I don't remember if AOL, using there customized titled IE, puts IE in same folder or not.

You can also install Spybot Search & Destroy. It has a Tool which allows you to customize your own title window for IE provided IE is working normally as it is and that's all you want to change. If using version IE 6.0, you might think about updating to IE 7.0.

Ron

Edited by Major Payne, 16 July 2007 - 08:16 PM.

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#3
m5stocke

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Hi! Thank you for your response!

What do you have for Internet Explorer under the Add/Remove Program. It is not always listed in the first window but the one you have to click for Windows components. What version is the IE you are using (under Help menu, then click about IE)?
I looked under the Help menu and I have IE version 6. I clicked on the Windows components under the add/remove programs and it just had a list with some boxes checked next to it. I have the following checked:
Indexing service
IE
Outlook Express
Windows Media Player

They're all listed at 0.0 MB.

You can do a search for AOL by clicking Start then Search, then select Files and Folders. This may not be totally correct since you are using Win 2000, but you should get the idea what is needed. Enter AOL in the Search window and see if you get an AOL folder showing. Think you can put AOL in parentheses and it will exclude all the other aol file stuff.
I did a search for AOL and the following file folders came up:
AOL Downloads, AOL Instant Mess, AOL saved PFC, aolback, aolextras and Install AOL Communicator.

When I put AOL is parentheses, nothing came up in my search. Will deleting the above folders get rid of the AOL emblem in my web page corner?

Also, you can check that the IE path you are using is the actual IE path and not an AOL path to their IE browser by right-clicking the IE Icon and choose Properties. The Target path should be shown there and it its own Internet Explorer folder. I don't remember if AOL, using there customized titled IE, puts IE in same folder or not.
I right clicked on IE icon and choose properties. It shows my home page (which I had reset earlier to the correct one), temp. files and history. Where would I find the Target path?

You can also install Spybot Search & Destroy. It has a Tool which allows you to customize your own title window for IE provided IE is working normally as it is and that's all you want to change. If using version IE 6.0, you might think about updating to IE 7.0.
I haven't had a chance to do this yet. I wanted to get back with you on the above items first.

Thank you for all your help.
-Malysa

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#4
Major Payne

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1)

I looked under the Help menu and I have IE version 6. I clicked on the Windows components under the add/remove programs and it just had a list with some boxes checked next to it. I have the following checked:
Indexing service
IE
Outlook Express
Windows Media Player

They're all listed at 0.0 MB.

Will get back to this later. ( Should not be a zero Mb file.) I take it that no AOL type IE was listed under the normal Add/Remove programs listing? Just the zero Mb listing for IE under Win Components?

2)

I did a search for AOL and the following file folders came up:
AOL Downloads, AOL Instant Mess, AOL saved PFC, aolback, aolextras and Install AOL Communicator.

If you absolutely have no AOL/AIM on your PC, then make a Restore Point first, then delete these folders to the recycle bin for now. If you lose IE as a browser, then you will have to download IE 6 or IE 7 which also installs Outlook Express. Have you another browser to use? I recommend Firefox.

3)

I right clicked on IE icon and choose properties. It shows my home page (which I had reset earlier to the correct one), temp. files and history. Where would I find the Target path?

Target path should have been the path to the right of the word "Target:" on the Shortcut tab. That's the path to IE that is currently being used. If you want to see where it is in the folder itself, click the Find Target button. That should show the IE execute file that you are actually using when you open IE.

Possibly, getting rid of any AOL remnant in IE's title bar may require going into the registry. I don't know the name of the Icon AOL is using for IE, but that could be deleted once found. Know you don't want to look through all your images on your hard drive. LOL

Ron
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