[Tamalak]

It's me again

I'm not sure where to put this, but I suspect it's related to the spyware that was plaguing me earlier in this topic:

http://www.geekstogo...wtopic=1023&hl=

Ever since I made those corrections, I've been mostly clean.. a couple popups here and there even when I'm not visiting a website, but tolerable. The internet connects without mishap around 50% of the time, and when it doesn't, resetting the computer always works.

But recently, and for no apparent reason, I've come upon a much worse problem. Every time I connect to the internet, without fail, it works for about 60 seconds, and then I get the blue screen of death with the following message:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.

Nothing can escape this screen as far as I've found; the only option is to manually turn the computer off.

Here's my hijackthis log in case it's helpful:

Logfile of HijackThis v1.97.7
Scan saved at 8:03:40 PM, on 5/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TSIRCSRV.EXE
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
c:\windows\tsi32\tsircusr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\Cfgwiz.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\LapLink\Scheduler\LLSCHENG.EXE
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\HijackThis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,c:\windows\tsi32\tsircusr.exe
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\Navapw32.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LapLink Scheduler] "C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: PopThis! Options... (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38096.844224537
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab

Please help! This has me a bit worried. Thanks!

[Advertisements]

I see just a few you can fix . Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O4 - Global Startup: Digital Line Detect.lnk = ?

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log.

[Smokey]

I see just a few you can fix . Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O4 - Global Startup: Digital Line Detect.lnk = ?

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log.

[Tamalak]

okie dokie.

Logfile of HijackThis v1.97.7
Scan saved at 9:22:16 PM, on 5/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\TSIRCSRV.EXE
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\rundll32.exe
c:\windows\tsi32\tsircusr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\WINDOWS\System32\ctfmon.exe
C:\HijackThis\hijackthis.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Common Files\LapLink\Scheduler\LLSCHENG.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,c:\windows\tsi32\tsircusr.exe
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\Navapw32.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LapLink Scheduler] "C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: PopThis! Options... (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38096.844224537
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab

I fixed that BHO thing, and it's still there ><

[Smokey]

Try fixing it once more. This time in safe mode this time. To reboot in safe mode, tap F8 at startup and select safe mode from the menu.

[Tamalak]

ARRGH!
Things are getting worse!
I reset the computer and tried logging in - it took over a minute of processing... and then this window popped up:
"A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x80040057."
And then another window with a title bar of "Parser Message":
"Value creation failed " at line 422"
After I clicked ok, the Welcome screen was blank, with no logins. I reset, and tried logging in again.. after 90 seconds passed of no responce, I got another window titled "Parser Message", but the message was blank.

Another reset, done in safe mode. I had to log in twice because it closed the connection immediately after first login. Second time I managed to get in and I did another hijackthis:

Logfile of HijackThis v1.97.7
Scan saved at 9:51:13 PM, on 5/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\windows\tsi32\tsircusr.exe
C:\WINDOWS\Explorer.EXE
C:\HijackThis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.zestyfind.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,c:\windows\tsi32\tsircusr.exe
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\Navapw32.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LapLink Scheduler] "C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O9 - Extra 'Tools' menuitem: PopThis! Options... (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38096.844224537
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab

After that I reset in normal mode, and it worked fine. It's started doing these sorts of things very recently, exactly after the internet errors started happening. The computer starts OK about 25% percent of the time, and the other 75% are a maze of creative error messages and system lag.

What's going on???

[Smokey]

Might be a botched Windows installation. Admin's on top of it. I gotta go.

[admin]

Try rebooting, keep tapping F8 at startup, when the menu appears, select "last known good configuration".

Hopefully, you're back in normal mode, download and run this file:
http://www.geekstogo...ction=show&id=2

[Tamalak]

OK thanks, someone else is using the computer now.. I'll do that as soon as I can!

[Tamalak]

OK, I booted using "last known good configuration" like you said to.
But when I attempted to log on, it gave me a "A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x80040057" message
Followed by a "Value cration failed " at line 422" message
The log-in screen then became corrupt with no log-in icons, and I restarted.

I selected "last known good configuration" again and got to the log in screen, and after clicking on my name, got the message, with a heading of "tsircusr.exe - application error" and a body of "The application failed to initialize properly (0xc00012d). Click on OK to terminate the application". I clicked OK and was given a blank desktop with no taskbar or icons. CTRL-ALT-DELETE did nothing. I restarted manually.

Try #3:
Selected "last known good configuration"
Clicked on my name - the screen spasmed and sent me back to the log in screen.
Clicked on my name again - gave me the same "the application failed" message as last time.
Had to reboot.

Try #4:
Booted normally, without F8
Clicked on my name - got a message headed "Windows Product Activation" with no body.
Then I got a message headed "Parser Message", also with no body.
Then I couldn't do anything but manually reboot.

Try #5:
Clicked F8, but it didn't give me the option to use any kind of mode, only asked which operating system I wanted to load. Since I only have one operating system so I chose that.
Another blank Windows Product Activation + Parser Message.
Clicked Restart but it was taking forever, so manually switched off the computer.

Try #6:
Booted normally, without F8
Gave me another message headed "Windows Product Activation", this time with a body of "This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate now?". Yes or no buttons supplied.
I was struck with a weird sense of distortion, having purchased Windows legally and had it installed for years. Clicked NO.
It logged me off, back to the log-in screen. I logged on again.
I got another "the application failed".. message, except this time userinit.exe was selected to fail, not tsircusr.exe
Then I was given a blank desktop and could do nothing but reboot.

Try #7:
I selected "last known good configuration"
It gave me another "windows must be activated.." message. This time I clicked yes.
I got the "A problem is preventing Windows from accurately checking the license.." message again.
Then I got a blank welcome screen without log-in icons. I could do nothing but manually reboot.

Try #8:
I rebooted normally.
Got a blank "Windows Product Activation" and "Parser Message" messages again.
it logged me in and instantly logged me out again.
The welcome screen wouldn't work anymore, so I manually restarted.

Try #9:
Rebooted normally.
Got the "A problem is preventing Windows.." message again.
Restarted.

Try #10:
I selected Safe Mode, since neither "last known good configuration" nor normal modes were working.
I selected my name on the log-in screen, logged me in and logged me out again instantly.
I logged in again, and it said, "Windows cannot load the user's profile. A default profile is being logged in instead. There is insufficient system resources to complete the log-in". How many years did it take for them to write all these error messages???
Then it logged me in safe mode, complete with a desktop, taskbar, and icons.
Seizing my chance, I transferred kill2me to my computer via floppy disk and ran it.
It said there was no sign of infection, and if I wanted to proceed. yes.
Then it said that Look2me has been removed if it existed.
Then I restarted.

Try #11
Restarted normally, but got a blank "Windows Product Activation" message.
Rebooted.

Try #12
Booted in safe mode, and this time didn't get any "cannot load user's profile" message.
I ran hijackthis
And here it is:

Logfile of HijackThis v1.97.7
Scan saved at 11:01:59 PM, on 5/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
c:\windows\tsi32\tsircusr.exe
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,c:\windows\tsi32\tsircusr.exe
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\Navapw32.exe
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LapLink Scheduler] "C:\Program Files\Common Files\LapLink\Scheduler\LLSCHED.EXE"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: PopThis! Options... (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38096.844224537
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.c...ebio5_1_6_0.cab

I'm particularly fearful of Try #13, so I'm still in safe mode now.

So.
Uh.

WHAT DO I DO?????

[admin]

You're going to have to perform a repair installation of Windows XP. See this tutorial:
http://www.geekstogo...p?showtopic=138

Hard to say exactly what caused the problem, but often a Windows patch gone awry can lead to these problems. I see you have NortonAV installed, be sure it has the latest definitions and perform a full system scan weekly.

[Kat]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.