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boot problem


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#1
amy1507

amy1507

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You'll have to excuse me, I'm not as knowledgeable about computers as most of you here (by a long shot)

OS: windows xp
Sony Vaio desktop - fairly new, purchased about a year ago.

Sorry I'm not sure about the specs (now I feel like an idiot)

anyway, heres what happens when I turn the computer on:

1. Turn power on
2. Vaio logo appears, then intel inside
3. A screen similar to the safe mode (F8) screen appears. Apologize for inconvenience, windows did not start successfully, may be due to a recent hardware or software change (or something along those lines)
safe mode
safe mode w/ networking
safe mode w/ command prompt
start windows normally

If I go to any of the safe mode options:
1. A black screen with a bunch of (ummm) file names? scrolls up the screen. It always stops at mup.sys
2. After a about 10 seconds the screen says no input signal (I'm guessing the computer is restarting?
3. Then it goes back to the beginning with the vaio logo

If I go to start windows normally:
1. Windows xp logo appears with the loading bar
2. Screen says no input signal
3. Back to vaio logo etc.

I went into BIOS, if you need the temps and fan speeds I have it, it's probably not needed though. However, the cpu temp was 56c/132.5F isn't that a bit warm?!

Any help will be greatly appreciated. I'm in college and my classes start next month, I'll be struggling without a computer. I also don't really have any extra money, so if there is ANYTHING that I can at least try pleeease tell me. (in layman's terms lol)

Thanks,
Amy
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#2
Troy

Troy

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Hi amy1507, welcome to Geeks to Go! Sounds like a problem alright :blink: have you tried to fix your computer by following these steps? If not, give it a go first. Any problems, feel free to ask for help in the XP forum.

Good luck! :whistling:
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#3
amy1507

amy1507

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Thanks for the reply, I'll take a look at those steps and give them a go. :whistling:
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