[dbrodsky]

I have an HP computer with an HP DVD writer/CD writer combo, and a second drive that is a CD-ROM.

The CD-ROM works fine, but the combo drive keeps giving a message saying "Please insert blank disc" when I try to burn a CD from iTunes. However, the drive is listed as working properly and I can eject it using the on screen prompts. Therefore, the it works enough to open and close, and the computer is communicating with it because it can make it eject.

I would buy a new CD/DVD writer, but I can't tell if it is broken or there is another problem causing it not to read the CD-R discs that I have been inserting.

Does this sound like the CD/DVD writer is broken or there is a software problem causing it not to recognize the blank CD's.

Any help would be appreciated.

Thanks

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If this is the first time you have tried using that particular brand of blank discs on the HP CD-writer, it may simply be that the writer does not like that brand. This is not unusual, especially if the blank discs are an obscure brand or a bulk-pack of cheap ones. Before blaming the drive I recommend you buy a 5 or 10-pack of big-name blank discs (Sony, TDK, Kodak etc) and try those.

Another possibility, if the above suggestion makes no difference, is that the iTunes software is malfunctioning, so try a different cd-burning utility (such as the one built into XP) to verify this.

Edited by pip22, 18 July 2007 - 03:07 AM.

[pip22]

If this is the first time you have tried using that particular brand of blank discs on the HP CD-writer, it may simply be that the writer does not like that brand. This is not unusual, especially if the blank discs are an obscure brand or a bulk-pack of cheap ones. Before blaming the drive I recommend you buy a 5 or 10-pack of big-name blank discs (Sony, TDK, Kodak etc) and try those.

Another possibility, if the above suggestion makes no difference, is that the iTunes software is malfunctioning, so try a different cd-burning utility (such as the one built into XP) to verify this.

Edited by pip22, 18 July 2007 - 03:07 AM.

[dbrodsky]

Thanks. I did try burning a CD using XP's "Recordnow" program and had the same results. I'll try picking up a quality disc. The pack I had before was "imation."