We have a series of Qtek 9100's running Windows Mobile 5 using Mobile Office Outlook to connect to our Exchange 2003 server via Vodafone's network remotely. The Exchange server is on a Windows 2003 server and also supplies our office where everybody runs Office 2003 and Outlook as their e-mail client.
The problem is if you delete an e-mail from your Outlook client on the mobile device, which synchronises with the server, it does not delete it on Outlook client on the desktop which, obviously, synchronises with the server too.
Everything else you do on the mobile device synchronises fully with the server and the Outlook on the desktop without any error messages i.e. all received e-mails and all sent e-mails synchronise - but not ones you delete?! Indeed if you open an e-mail on the mobile device then select Delete it does not put it in your Deleted Items on the mobile although it disappears out of your Inbox on the mobile. You then synchronise with the server remotely and all is fine on the mobile device but you can then go back to Outlook on the desktop and synchronise that with the server but the item deleted on the mobile device is still there.
Have tried changing the Options section for Empty Deleted Items to every possible combination but makes no difference.
Any thoughts or help would be greatfully received. Many thanks.
Regards, Stu ...