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#31
thanx4urhelp

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Hi ScHwErV,

You make a good point that the forum gives a chance for others to see the answers.
As far as how in-depth our computer problems are, I would think many of us seeking help don't realize we have an in-depth problem or hope that we only need a quick solution. Do the techs go around looking at all the posts? Will they chime in even if someone else has already started helping if they think they have a better solution?
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#32
ScHwErV

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We fully realize that the user may not know, or understand the depth of their issue. Thats why the staff in chat will ask you to post in the forum once they realize the extent of your issue.

Most of our techs will look at all the new posts in the forum. Especially the Moderating staff. In the Tech area, they may chime in with their ideas, however in Malware Removal, its one helper per problem.

There are special places where staff members can ask for assistance from other staffers if they have a problem that they cannot figure out.
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#33
MoonBloo

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You all are already so busy, if you improve it too much, all that will happen is that more people will come and you will all be even busier.

But since you ask, I can't help noticing that the Geeks to Go freeware list appears to be much better than many of the other freeware lists maintained by other philanthropic help sites, but it is sort of buried.

Have you thought of putting links to it in more prominent and immediately visible places?

I would also suggest updating it, but the malware tsunami will have naturally pushed that task, along with a host of others, down the to-do list, and having recently been a victim - and an inexpressibly grateful recipient of aid and salvation - (I cannot thank or praise Essexboy enough for saving both my sanity and my new computer!) - I would not want anybody to be sitting there looking at that awful blue wallpaper, taskbar disabled and screen infested with the maddening popups caused by the ravages of the dreaded Lost.Golden.Bunny.Rabbit Malware FunPak while a person who could help them was updating the freeware list.

But I have also seen people asking how they can help, and there could be people who, while Malware Rescue might not be their area of expertise, might have a skill set that would be a good match for updating the freeware list.

You could even form a Task Force, and divide up the work of checking all the links to make sure they are still operative, and that the programs are still "clean" freeware (these days, sadly, that is going to be a concern for anybody with a freeware list), and in the case of recently added entries, have people (for safety, only Real Geeks with sandboxes) using different configurations of hardware and operating systems test them to make sure they do not make Vista users' heads explode, etc.
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#34
thanx4urhelp

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Hi ScHwErV,

Will there be any indication if no one currently has a solution? I have been here for a few months trying to get this fixed.
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#35
ScHwErV

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Did you post in the waiting room with your request?
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#36
TheQuickBrownFox

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Sorry to cut the flow of this conversation.

I have a small suggestion. Whenever we send PM's, they don't get recorded unless we select something to get it saved. I'm suggesting to make this automatic. When I'm typing a PM that isn't really a matter of life and death (a thanks note or a greeting whatever) I really wouldn't think of saving it. But sometimes, we wished we had a copy of those little PM's we sent for some reason like rechecking or remembering its contents or re-checking if it was sent to the right person.

Thanks for the time. :)
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#37
thanx4urhelp

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Hi ScHwErV,

Yes, I did, on May 1.
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#38
ScHwErV

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ditrackster

This issue has already been discussed. Right now the database for a site this large is enormous. Gigantic by almost any measure. Adding to that all PMs being saved, most of which are completely unnecessary would make it even larger. Making it even harder to handle, backup, and update.

thanx4urhelp

Someone will be with you.
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#39
thanx4urhelp

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Hi ScHwErV,

Okay, thanks for letting me know.
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#40
ScHwErV

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Actually, it looks like you never replied to the last suggestion. This makes it appear as though his suggestion either worked, or you left and do not have the problem any longer. Either way, without a reply from you with an updated description of the problem or a post saying that you tried what he said and it did not work, your post will always get overlooked.

Why would someone help you when the last help you were given was never responded to?
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#41
thanx4urhelp

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Hi ScHwErV,

Actually, now that I look at it again, I see that it appears that way. bdlt had indicated through a private message that I should wait for someone to help me before trying those options. But it doesn't really say that in the post. He does indicate that another tech should help on #4 but it does look like I should have clarified.

He was leaving his findings for another tech to look at (and indicated this in an IM), but I can see now, how the actual post might look like I should have responded first. Sometimes...things just need an "outsider" to reveal what a situation looks like. So, I'm glad that I brought it to everyone's attention and that it is cleared up.

I see Phenix has left a suggestion. I will try that and leave my results posted on that forum.

Thanks for your patience in helping to clear this up. I really didn't realize it looked like an unanswered thread.
(I kinda feel like I've been looking for a hat that's been on my head the whole time)

thanx4urhelp
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#42
Compfixer

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New user here. I would like to see a Webzone Forum topic with Subgroups The Good The Bad and The UglyAnd Danger Zone. In my current search for
answers I did a google search for for suspicious file igfxhk.cmd. The result sent me to a site Removed that I think redirected me to http\\Removed which exibits virus like behavior like a porn site where every time you try to close a window 2 more pop up. I don't intuitively see which current forum catagory would cover this as a subject. I have seen this on more than one computer lately and would like to get it posted in the proper panel.
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#43
TheQuickBrownFox

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Hi guys. I just noticed that yellow colored text isn't very readable. Like the 'o' in Google.

It isn't a biggie but it would be nice if we could use yellow for color coding purposes.
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#44
Tal

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Hi guys. I just noticed that yellow colored text isn't very readable. Like the 'o' in Google.

It isn't a biggie but it would be nice if we could use yellow for color coding purposes.


You have several shades of yellow for your choice - click Post Reply and the A in the top right corner of the post box. There you can choose a lot of colors, including several shades of yellow.
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#45
TheQuickBrownFox

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Ah....hehehehehe. I feel S2PID! :)

i was using BBcode.
Hmmm...lets try this...testing

Okay that didn't work...thanks for the tip Tal...

Edited by ditrackster, 16 May 2008 - 06:21 PM.

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