Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

My internet connection is slow as a snail


  • Please log in to reply

#1
ruthye

ruthye

    Member

  • Member
  • PipPip
  • 48 posts
Hi
I call my ISP as they upgrade my internet to G. now when I start download a file it download at 4.7 KB/s and upload at 5.KB/s. yeap slow. now I call the ISP and the technician told me that my connection speed is fine in there computers, and I explain about mine. then he try a lot of troubleshoots and nothing help, then he told me to go start run and write cmd. in there write netstat and hit enter. I did and I got 39 active connections some have time wait and some establish. he told me I need to remove all those connections as that is what keeps my computer for going faster. he told me to run the anti virus and then the disk defrag. I did both and it is the same. I got no clue how to close those active connections. My computer have winXP, anyone that know how to close those active connections for been in my computer, please help me. I teach graphics in internet and I can't download the results of the students as its take a lot of time to download them.
thanks in advance
Ruthye
  • 0

Advertisements


#2
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
1: Quote" then he told me to go start run and write cmd. in there write netstat and hit enter". Please repeat the command 3 times and tell us how many connections show up.

2: Is your computer the only one connected to the modem/router or are you a part of a network of computers?

3: Click start > run > cmd. Type ipconfig /all. Are DNS Servers, DHCP Servers and Default gateway having the same IP (the group of numbers showing on the write. e.g: 10.0.0.138).
  • 0

#3
ruthye

ruthye

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi
Im not sure if this is correct, copy - paste what you ask me for.

: Quote" then he told me to go start run and write cmd. in there write netstat and hit enter". Please repeat the command 3 times and tell us how many connections show up.

2: Is your computer the only one connected to the modem/router or are you a part of a network of computers?

3: Click start > run > cmd. Type ipconfig /all. Are DNS Servers, DHCP Servers and Default gateway having the same IP (the group of numbers showing on the write. e.g: 10.0.0.138).



1.



1st.TIME



Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.



C:\Documents and Settings\Carmen Principe>netstat



Active Connections



Proto Local Address Foreign Address State

TCP carmen:2714 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:2716 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:1025 localhost:18350 ESTABLISHED

TCP carmen:1030 localhost:1031 ESTABLISHED

TCP carmen:1031 localhost:1030 ESTABLISHED

TCP carmen:1032 localhost:1033 ESTABLISHED

TCP carmen:1033 localhost:1032 ESTABLISHED

TCP carmen:1034 localhost:1035 ESTABLISHED

TCP carmen:1035 localhost:1034 ESTABLISHED

TCP carmen:1036 localhost:1037 ESTABLISHED

TCP carmen:1037 localhost:1036 ESTABLISHED

TCP carmen:1038 localhost:1039 ESTABLISHED

TCP carmen:1039 localhost:1038 ESTABLISHED

TCP carmen:1041 localhost:1042 ESTABLISHED

TCP carmen:1042 localhost:1041 ESTABLISHED

TCP carmen:2995 localhost:18350 TIME_WAIT

TCP carmen:2996 localhost:18350 TIME_WAIT

TCP carmen:18350 localhost:1025 ESTABLISHED



2nd TIME



Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.



C:\Documents and Settings\Carmen Principe>netstat



Active Connections



Proto Local Address Foreign Address State

TCP carmen:2714 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:2716 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:1025 localhost:18350 ESTABLISHED

TCP carmen:1030 localhost:1031 ESTABLISHED

TCP carmen:1031 localhost:1030 ESTABLISHED

TCP carmen:1032 localhost:1033 ESTABLISHED

TCP carmen:1033 localhost:1032 ESTABLISHED

TCP carmen:1034 localhost:1035 ESTABLISHED

TCP carmen:1035 localhost:1034 ESTABLISHED

TCP carmen:1036 localhost:1037 ESTABLISHED

TCP carmen:1037 localhost:1036 ESTABLISHED

TCP carmen:1038 localhost:1039 ESTABLISHED

TCP carmen:1039 localhost:1038 ESTABLISHED

TCP carmen:1041 localhost:1042 ESTABLISHED

TCP carmen:1042 localhost:1041 ESTABLISHED

TCP carmen:2997 localhost:18350 TIME_WAIT

TCP carmen:2998 localhost:18350 TIME_WAIT

TCP carmen:18350 localhost:1025 ESTABLISHED



C:\Documents and Settings\Carmen Principe>







3rd TIME



Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.



C:\Documents and Settings\Carmen Principe>netstat



Active Connections



Proto Local Address Foreign Address State

TCP carmen:2714 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:2716 a72-246-49-40.deploy.akamaitechnologies.com:http

CLOSE_WAIT

TCP carmen:pop3 localhost:3000 TIME_WAIT

TCP carmen:1025 localhost:18350 ESTABLISHED

TCP carmen:1030 localhost:1031 ESTABLISHED

TCP carmen:1031 localhost:1030 ESTABLISHED

TCP carmen:1032 localhost:1033 ESTABLISHED

TCP carmen:1033 localhost:1032 ESTABLISHED

TCP carmen:1034 localhost:1035 ESTABLISHED

TCP carmen:1035 localhost:1034 ESTABLISHED

TCP carmen:1036 localhost:1037 ESTABLISHED

TCP carmen:1037 localhost:1036 ESTABLISHED

TCP carmen:1038 localhost:1039 ESTABLISHED

TCP carmen:1039 localhost:1038 ESTABLISHED

TCP carmen:1041 localhost:1042 ESTABLISHED

TCP carmen:1042 localhost:1041 ESTABLISHED

TCP carmen:2998 localhost:18350 TIME_WAIT

TCP carmen:2999 localhost:18350 TIME_WAIT

TCP carmen:18350 localhost:1025 ESTABLISHED



C:\Documents and Settings\Carmen Principe






2.

Yes, is the only one connected, no network, only for home use.




3.


Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.



C:\Documents and Settings\Carmen Principe>ipconfig /all



Windows IP Configuration



Host Name . . . . . . . . . . . . : carmen

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : lan



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . : lan

Description . . . . . . . . . . . : Thomson ST Remote NDIS Device

Physical Address. . . . . . . . . : 00-14-7F-3E-BF-19

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.0.0.64

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 10.0.0.138

DHCP Server . . . . . . . . . . . : 10.0.0.138

DNS Servers . . . . . . . . . . . : 10.0.0.138

Lease Obtained. . . . . . . . . . : Sunday, July 22, 2007 3:33:24 AM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM





C:\Documents and Settings\Carmen Principe>

that's what it had
and my speed test show 2.7 kb/s download
and 4.7 kb/s upload
and Im suppose to have 1g. the ISP said my connection is fine and running at 659 kb/s
in there monitore system. but, in here (my house ) is that number, he recommend me to do a disk clen and then a derag. but that did not do anything at all.
thanks for the help
Ruthye

  • 0

#4
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
1: If your computer connects and downloads well from other sites then the problem is probably with the specific site which you try to approach and get bad results. Try to connect and download from other sites.

2: Download and install ccleaner (a link in my signature below). Run the Cleaner. Before running it check "old prefetch files". Run it for a number of times until nothing is left to be cleaned. Run "issues". Chose to backup registry files when prompted to do so. Run few times until nothing is left to be cleaned.

3: Defrag again.

Edited by The Skeptic, 22 July 2007 - 01:08 PM.

  • 0

#5
ruthye

ruthye

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi
Ok, I'll do that and let you know what happen but it is in all sites that I want to download. If it were in only one, I'll not bother at all, but is in all of them.
well: thanks for taking time to read and answer me. really appreciated
Ruthye
  • 0

#6
ruthye

ruthye

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi
I follow your instructions and is the same, It clean 86.5MB,
and I check the start>run>cmd>netstat and this is what it got.
July 22, 5:55PM

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Carmen Principe>netstat

Active Connections

Proto Local Address Foreign Address State
TCP carmen:2714 a72-246-49-40.deploy.akamaitechnologies.com:http
CLOSE_WAIT
TCP carmen:2716 a72-246-49-40.deploy.akamaitechnologies.com:http
CLOSE_WAIT
TCP carmen:1025 localhost:18350 ESTABLISHED
TCP carmen:1030 localhost:1031 ESTABLISHED
TCP carmen:1031 localhost:1030 ESTABLISHED
TCP carmen:1032 localhost:1033 ESTABLISHED
TCP carmen:1033 localhost:1032 ESTABLISHED
TCP carmen:1034 localhost:1035 ESTABLISHED
TCP carmen:1035 localhost:1034 ESTABLISHED
TCP carmen:1036 localhost:1037 ESTABLISHED
TCP carmen:1037 localhost:1036 ESTABLISHED
TCP carmen:1038 localhost:1039 ESTABLISHED
TCP carmen:1039 localhost:1038 ESTABLISHED
TCP carmen:1041 localhost:1042 ESTABLISHED
TCP carmen:1042 localhost:1041 ESTABLISHED
TCP carmen:4136 localhost:18350 TIME_WAIT
TCP carmen:4137 localhost:18350 TIME_WAIT
TCP carmen:18350 localhost:1025 ESTABLISHED

C:\Documents and Settings\Carmen Principe>
  • 0

#7
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
Excuse butt in, but you might run additional tests using these sites:

Broadband Test1
Broadband Test2

Ron
  • 0

#8
ruthye

ruthye

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi Major Payne

I run both test
1. download 141
upload 106

2. 6 of 50 in USB

Im suppose to have 1G.

I check the cmd netstat list and now there are 32 active connections.
Thanks for your help

I disable the gateway and when I check there were only 1, but I lost internet in 5 minutes, so I need to activated again and about 25 minutes later the list was 32 act. connections.
Ruthye
  • 0

#9
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
There should not be that many connections via localhost. I am a little concerned about akamaitechnologies.com:http. akamaitechnologies.com is not found, but maitechnologies.com is on the Internet. What gateway are you using? I'm trying to get a handle on this and need more info about your connection. Using DSL or Broadband. Through a LAN/Wireless hookup? I am having a hard time with all those loopback connections before you get anywhere.

Ron
  • 0

#10
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Hi Major Payne, your input is most welcomed. Never worry about that.

I think there is a mistake in the speed units that you are using. Where I live the top speed that you can get for cable is 6/0.6 MegaByte (not G) and 5/0.5 for DSL.

Whatever the case it looks as if your system is slow. You mentioned that you upgraded the connection. Is there any connection in time between the upgrade and the problem? What firewall are you using? Try to disable it both in the computer and in the router.
  • 0

#11
ruthye

ruthye

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Hi
Sorry for bother you guys, Iíll look for myself how to fix that problem.
My computer gave that information as I copy paste it in the message board.
The links for check the speed, I copy the numbers the test gave, I donít have to lie about it, as I donít know what all those numbers means. And Mr. Skeptic, in that answer its seems like you are telling me Iím a liar. Well Iím not, why I would lie in a forum about computer problems? And if in your place is higher numbers means for sure I donít live in that place. Or every place had to have the same numbers? I can bet you mr. skeptic I would never ask for help in your forum again and If I found how to remove myself from it, Ií gonna do it now. Donít bother or waist your fingerprints in the keyboard or loose your time answer me back. Im not gonna read or accept the message. Im a woman of 43 yrs. I was in the Army for 23 yrs, and I study Diesel Mechanic and BN Nurse. And I work in both of them. In mechanic in the Army and in the Army Medical Hospital in ICU as a supervisor. I think I got enough maturity to be playing a fool and to accept an indirect that is insinuating Im a liar cause in your place the numbers are higher. Well in my place that was the number the test gave.
Major Payne, thanks for the help, and have a great day.
Ruthye
  • 0

#12
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Unbelievable. I re-read my posts and I just can't understand what hurt you like that. I don't even know what to apologize for.

Edited by The Skeptic, 23 July 2007 - 11:51 AM.

  • 0

#13
Major Payne

Major Payne

    Retired Staff

  • Retired Staff
  • 5,307 posts
I wasn't so much concerned at the speeds right at the moment. I couldn't understand the number of connections through a localhost before getting anywhere. Her numbers should come up once these are eliminated as each path so far is hurting her connection speed. I have tried the speed tests from my PC to others in the USA and the world. No way do I have a problem with upload/download speeds. Only a slight variance which is to be expected because of the nature of the Internet. I have checked ipconfig and nowhere do I come up with ANY localhost paths.

Not knowing much from the IPs in Puerto Rico, she may be having a problem with a DSL setup or, if through a wireless connections, through that setup. Especially if the router or DSL has not been secured. Kind of flying blind here so far.

I hope Ruthye you will stick with us as The Skeptic can help you.

Ron
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP