Several weeks ago I was having a problem with my McAfee software, and I had tried everything suggested by Dell and McAfee, and a technician at Dell finally told me the only thing she could tell me to do was to do a complete restore of my computer. I followed those instructions and did that and reinstalled all of my software that I needed. Unfortunately, I failed to remember to save some files - an important spreadsheet and lots of pictures. Is there any possible way to get them back without having to spend hundreds of dollars to send the hard drive away and have it looked at? Any suggestions would be greatly appreciated.