Downloaded program from Roxio and did a "clean" installation which seemed to go OK, but was very slow. On startup boot I get the following messages:
1. Resource Loader: Load Image Method - Skin image "menuseparator.png" formed but cannot be loaded.
2. Runtime Error - Microsoft Visual C++ Runtime Library - Program:...ommon Files\Roxio\Shared\9.0\Shared Com\RoxWatch Tray 9 .exe - The application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information.
3. ROXMMT Tray App Module has stopped working currently. Windows will close program and notify you if a solution is available.
After clicking through the above, when I click on the progam icon the program does not open, but starts a "Preparing to Install", and begins to re-install the program, which takes about 10 -15 minutes. At the conclusion of the re-install the program opens and seems to run fine, but I haven't tried all the functions yet. The MS Config Services shows that RoxioDB 9, Roxio UPNP Renderer 9, Roxio UPNP Server 9, and Live Share P2P Server 9 are all "stopped". Roxio Hard Drive Watcher 9 is the only Roxio service running. I cannot turn any of the services on with Task Manager - I get the message: Cannot start - Operation could not complete. Access denied.
I have performed all the fixes recommend on Roxio Support website: Uninstalled the application as recommended, and did a fresh "clean" install. Same problems...
Any help in resolving these issues would be appreciated. Thank you...PFT