[csdippel]

When I try to update directX software I recieve this message :

"A cabinet file necessary for installation cannot be trusted. Please verify the Cryptographic Services are enabled and the cabinet file certificate is valid."



Also I have problems updating windows media player.



A little help please!!

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Click start then run, type services.msc then press enter, check the cryptographic service is started, and the start up type is set to automatic

What error do you get for media player?

[Retired Tech]

Click start then run, type services.msc then press enter, check the cryptographic service is started, and the start up type is set to automatic

What error do you get for media player?

[csdippel]

Upon attempting to install wmp 10 :

"It was not possible to complete setup. Windows Media Player 10 was not installed. To update Windows, rn Windows Media Player 10 Setup again."




Cryptographic Services are enabled and set to automatic, and have been.

I've been told to check it before, and there's got to be a deeper root to this problem.

[Retired Tech]

Is this the directx link you use

http://www.microsoft...;displaylang=en

Have you tried media player 11 or do you need media player 10

[csdippel]

Yes I used the official direct x site, and I tried installing wmp 11 also, it does the same thing, it cannot complete installation.


Could it be malware, or maybe a file was moved or changed?

[Retired Tech]

I had trouble with the directx update when it was released, could not download file error, just checked it and it installed??

Click start then run, type sfc /scannow then press enter to replace the system files

To check for malware

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[csdippel]

Thanks, you can close this...
Moving to Malware Forums.

Your help is much appreciated.