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Hard Drive Malfunction


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#1
narnold30

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My external hard drive is acting up with my computer. Whenever the hard drive is plugged into the computer (via firewire) the computer will automatically restart itself and if I continue to have the hard drive plugged in the computer will go back to the desktop and start itself over again. This process will continue until I unplug the hard drive from the computer. I'm running on a Toshiba Tecra 8100 with Windows 2K. My hard drive is a couple years old. I am not sure what kind it is. I'm afraid that my hard drive and all my docs on it are gone and I'm hoping that I am wrong.
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#2
bdlt

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It sounds like the external drive had worked at one time. Correct?

Here are a couple of ideas:
1. try the drive in another computer
OR
2. try another drive on your computer
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#3
narnold30

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Yes the hard drive worked just a few days ago. I've also tried another hard drive in my computer and it worked fine.
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#4
bdlt

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At this point, it looks like the external drive has a problem. Do you have access to another pc? It needs to have a compatible OS, like win2k, win98, me. If one is available, try connecting the external drive as a slave. If the drive is still accessable, you may be able to retrieve files from the drive before it dies completely.
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#5
bdlt

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Wrong compatibility in previous post, sorry. Use a pc with 2000, 2003, NT, xp.

Question - how does the external drive connect to the pc? Was the other drive you tried connected in the same way?
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#6
narnold30

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The drive is connected by firewire into a notebook adapter. And Yes my other drive was connected in the same way. I'll try using the drive on another computer. Thanks for the help.
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