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User Accounts-Change the way users log on and off-how to fix it?


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#1
anoop1234

anoop1234

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Hello,

Here is the problem I am having. When I go to Start-->control panel-->User Accounts-->Change the way users log on and off, I get a message saying:

"A recently installed program has disabled the Welcome screen and Fast User Switching. To Restore these features, you must uninstall the program. The following file name might help you identify the program that made the change: C:\WINDOWS\System32\BCMLogon.dll"

I have no idea what program it is referring to or how to change it back. I just want my welcome screen and fast user switching back to the way it normally was. Right now it shows me the older way of the welcome screen with the pull down menu. The "turn off the computer" options also come as a pull down menu like the way older windows used to be. Please help me fix this. Thank you very much in advance.
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#2
piper

piper

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Hi anoop1234!

See this MS Article 302346.

Doug Knox has a utility that will check for the default GINA and fix it if necessary. You can get it here.

Because this involves editing the registry, please create a System Restore point before doing this. To create a restore point, click Start, All Programs, Accessories, System Tools, System Restore. Choose Create a Restore Point.

Please post the results!
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#3
anoop1234

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Thank you very much! It worked =)
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#4
piper

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Glad to help! :whistling:
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#5
Neil Jones

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This problem can also be caused by installing any recent version of AOL. No I don't know what the obvious connection is either between the Welcome Screen and AOL. :whistling:
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