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Upper CD drive does not read disks

Started by Sarabande , Jul 28 2007 10:49 AM

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#1
Sarabande

Posted 28 July 2007 - 10:49 AM

New Member

Member
5 posts

My computer (A Dell Dimension 2300 desktop) has two CD-ROM drives, and the upper drive (drive D) does not work. It opens, but it does not ever detect CDs that have been loaded.

#2
The Skeptic

Posted 28 July 2007 - 12:12 PM

Trusted Tech

Technician
4,075 posts

1: Was it ever working well?

2: Does it show in My Computer?

3: Switch the computer off and open the side cover of the computer. Check that the cables sit tight in place.

If it was working well, and if it shows up in My Computer, and if the cables are tight then you probably have to replace it because of non-fuctional laser.