Posted 29 July 2007 - 05:28 PM
Posted 30 July 2007 - 12:53 AM
Now try and reboot.
If this does not work try and reset the bios. The way to do this is to open the case (disconnect power first.) take out the battery it looks like in the picture
wait about 5 min then put it all back together. Boot the computer don't wory if there is a checksum error or it tells you to enter the bios. Enter the bios and there should be a lable exit that has an option to load optimal settings. Choose this and see what happens.
If you have the inforamtion about the computer it could help if you post it.
Posted 02 September 2007 - 09:25 PM
Posted 13 September 2007 - 11:15 AM
Posted 13 September 2007 - 03:43 PM
Can you please confirm for me:
1) That after pressing the F2 key, windows does in fact load normally & work
2) The manufacturer & if possible, the model number or name of your computer. If the computer has nothing written on the front of it all, then it's probably a generic but otherwise, let me know what it says.
Next, I want you to try & get into the bios. To do this, power on the system & wait for the light on the monitor to turn from amber to green. The second it turns green, you need to press a key. This is normally one of the following:
DEL, F1, F2, F10, ESC
Try one of these (eg DEL key). If the system doesn't go into the bios & instead gives you that usual message about pressing F2 to continue, then instead of pressing F2, press CTRL, ALT, DEL keys simultaneously to reboot the system.
On reboot, repeat the procedure again but try a different key.
NB when you reach the point where it asks you to press F2, have a look to see if there are any other options. E.G it may say to press a different key to enter the system setup (bios). If so, then this is the key you need.
If you manage to get into the bios (system setup screen), have a look at the top of the screen. You should see a name such as AWARD, PHOENIX, AMI or a computer manufacter name such as DELL, COMPAQ etc. Let me know what it says. Once you've made a note of the name you can exit the bios for now. I will ask you to go back into it shortly but for now just let me know as many of the answers as possible to the questions I have asked so far.
Posted 14 September 2007 - 12:37 AM
Posted 14 September 2007 - 05:05 PM
Somewhere on the screen you should see an entry called 'Halt on'. There will then be the option to change the value of 'Halt on' to one of the following:
All errors, No errors, All but disk/key etc etc
Change this to NO ERRORS.
While you are on the same screen, also look for the Floppy Drive (Drive A) settings. This should be set to 1.4M 3.5in if you actually have a floppy drive. If there is no floppy in your system, then this should be set to None (or disabled).
When you're finished press ESC to go back to the main menu, then select the SAVE CHANGES & EXIT option.
As this is an HP system, I can't guarantee that the settings if told you to look for will actually be there. And if they are, they may be worded slightly differently. What I've told you to look for is correct for a Pheonix bios however so just try it see.
Let me know if you have any problems.
Posted 14 September 2007 - 06:30 PM
Posted 14 September 2007 - 07:11 PM
It certainly looks like the problem is with the floppy drive. At this point, you have 2 options.
(1) if you don't really use the floppy drive anyway, then try going back into the bios, find the floppy settings again & change it from 1.4M 3.5in to NONE (or disabled). Remember to save the changes before leaving the bios.
(2) If you do use the floppy drive & therefore need it to work, then you'll have to find out whats wrong with it. First thing to check is the cabling - disconnect power, open side of computer case up & locate the ribbon cable that connects the floppy drive to the motherboard. Initially just make sure that the cable is securely connected at both ends. There will be a narrow plastic plastic connector at either end of the cable. (see image below)
You need to press on both ends of the connector (where I've marked a red X) to make sure it's firmly seated. Repeat this at the other end of the ribbon cable as well.
Next check that the power connector (next to the ribbon cable) is firmly connected to the back of the floppy drive.
Let me know how you get on so far
Posted 16 September 2007 - 11:28 AM
Posted 16 September 2007 - 01:05 PM
This is probably a stupid question, but if you attempt to use the floppy drive once windows had loaded, does it work?
If it doesn't, then the floppy drive itself is probably toast.
Posted 16 September 2007 - 03:39 PM
Posted 17 September 2007 - 01:55 PM
If you still get an error message on boot up, then you'll need to go into the bios & set the A drive setting to NONE or DISABLED.
If you wish to buy a replacement floppy drive & want help installing it, just let me know.
Posted 17 September 2007 - 11:15 PM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users