A lady here at work is trying to open an excel document from our 03 server and is receiving a message that the file is locked for editing...BY HER! Strange. She doesn't actually have the document open. I was able to create a copy of the file, but the file name is "Copy of ....". I need to get rid of the other file but I can't delete it since the server thinks the file is still in use.
Is there any way to take back control of a file like this?
She's had this problem once before and I don't remember what we did to fix the problem. Someone here suggested that we reboot the file server. We can do that, if need be, but it won't get done until this afternoon when all of our office workers have gone home for the day.
Any and all information will be grealy appreciated.