Serious problems with important things
Started by
Mr. Jack
, Jul 30 2007 11:49 PM
#16
Posted 02 August 2007 - 01:55 AM
#17
Posted 02 August 2007 - 02:09 AM
They have two recovery options, but their advice is to back up any data first, so waiting for the external drive is best now.
Performing a System Recovery replaces system files and original software with the files that originally came with the computer. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.In either case, be prepared to reinstall software that was not originally included with the computer. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.
You could try system recovery first
http://h10025.www1.h...n...=en&lang=en
This link is for online chat with their technician, this is usually worth looking at because they tend to stick with it until it is resolved
http://ipgweb.cce.hp...t...ng=en&cc=us
Performing a System Recovery replaces system files and original software with the files that originally came with the computer. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.In either case, be prepared to reinstall software that was not originally included with the computer. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.
You could try system recovery first
http://h10025.www1.h...n...=en&lang=en
This link is for online chat with their technician, this is usually worth looking at because they tend to stick with it until it is resolved
http://ipgweb.cce.hp...t...ng=en&cc=us
#18
Posted 02 August 2007 - 02:13 AM
Alright, so I will wait until Friday, and then all try and use some of the advice you gave me, if I have any more questions I will post them here later.
Thanks a lot,
mrjack92
Thanks a lot,
mrjack92
#19
Posted 02 August 2007 - 02:16 AM
You can try their technician now if you want
#20
Posted 02 August 2007 - 02:27 AM
Actually I am about to go to bed. Its 3:00 a.m here.
But I'll get back to you on this.
But I'll get back to you on this.
#21
Posted 02 August 2007 - 02:31 AM
09:30 am here
Give them a go later though, they may have a simpler way
Give them a go later though, they may have a simpler way
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