Serious problems with important things
Posted 02 August 2007 - 02:09 AM
Performing a System Recovery replaces system files and original software with the files that originally came with the computer. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.In either case, be prepared to reinstall software that was not originally included with the computer. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.
You could try system recovery first
This link is for online chat with their technician, this is usually worth looking at because they tend to stick with it until it is resolved
Posted 02 August 2007 - 02:13 AM
Thanks a lot,
Posted 02 August 2007 - 02:27 AM
But I'll get back to you on this.
Posted 02 August 2007 - 02:31 AM
Give them a go later though, they may have a simpler way
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